Service Sales Specialist

Hitachi Energy Ltd.; Lappeenranta; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Collaborative sales organization

Career development opportunities

Job summary

Hitachi Energy Ltd. is seeking a Service Sales Specialist for our Service unit in Finland (Vaasa, Lappeenranta, or Vantaa). You will drive service sales in high/medium voltage markets, nurture customer relationships, and identify opportunities to improve asset lifecycle and reliability.

You will own sales cases from initial discussion to quotation and order, while expanding your technical understanding of our products, services, and solutions within a collaborative sales organization.

Qualifications

• Strong communication and collaboration with customers and internal teams.
• Ability to manage multiple sales opportunities simultaneously.
• Fluent in Finnish and English to engage customers and stakeholders.
• Willingness to learn and understand power systems, transformers, and high-voltage equipment.

Responsibilities

• Build and maintain strong customer relationships through regular visits and events.
• Identify customer needs and translate them into value-adding service solutions.
• Manage the sales process from lead generation to quotation, negotiation, and order closing.
• Prepare technically and commercially sound offers with internal experts.

Skills

Communication skills

Collaboration

Finnish language

English language

Self-driven

Multitasking

Education

Electrical Engineering related field

Job description

The opportunity

We are now looking for a Service Sales Specialist for our Business Unit Service in Vaasa, Lappeenranta or Vantaa, Finland.

In this role, you will be responsible for developing and managing customer relationships while driving service sales within the high and medium voltage technology market. You will work closely with customers to understand their needs and identify opportunities to improve the reliability, performance, and lifecycle of their assets.

This is a customer-focused role where success comes from building trust, creating value for customers, and turning opportunities into long-term partnerships. You will have ownership of sales cases from the first customer discussion through quotation preparation and successful order acquisition. At the same time, you will continuously develop your technical understanding of our products, services, and solutions.

How You'll Make An Impact

• Building and maintaining strong customer relationships through active customer engagement and regular customer visits as well as participations to customer events.
• Identifying customer needs and business opportunities and translating them into value-adding service solutions.
• Managing the sales process from lead generation and customer discussions to quotation preparation, negotiations, and order closing.
• Preparing technical and commercial offers in cooperation with technical and commercial experts.
• Supporting customers in finding technically and commercially suitable solutions for their asset lifecycle needs.
• Collaborating with internal stakeholders to ensure excellent customer experience and successful project execution.
• Monitoring market trends, customer requirements, and competitor activities to support business growth.
• Contributing to sales planning, forecasting, and achievement of business targets.

Your background

• Technical education, preferably in Electrical Engineering or a related field.
• Experience in sales, customer-facing roles, project business, or technical support.
• A genuine interest in customer interaction and building long-term relationships.
• Ability and willingness to learn and understand technical solutions related to power systems, transformers, high-voltage equipment, substations, and related services.
• Self-driven way of working and ability to manage multiple sales opportunities simultaneously.
• Strong communication and collaboration skills.
• Fluent Finnish and English.

What We Offer

• A versatile and independent role combining customer interaction, technical learning, and business development.
• Opportunity to work with some of the most critical assets in the energy sector.
• Support from experienced technical specialists and a collaborative sales organization.
• Possibility to develop into a recognized expert in service sales within the power industry.
• Flexible working arrangements and a positive team environment.