Service Sales Manager – Marine Electrification

WE Tech Solutions Oy; Vaasa; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

WE Tech Solutions Oy, a Finnish clean-tech company advancing marine electrification, seeks an experienced Service Sales Manager to grow the global lifecycle service business. You will work with shipowners, operators and managers to convert needs into service solutions.

You will manage service agreements, maintenance, spare parts, remote services and retrofits, develop recurring revenue, and collaborate with engineering and marketing to scale WE Tech’s lifecycle offering from Vaasa headquarters.

Qualifications

• Several years of service sales or technical solution sales experience.
• Relevant BSc/MSc degree preferred.
• Strong negotiation and closing skills.
• Fluency in English and ability to travel internationally.
• Experience with shipowners, operators and ship management networks is a plus.

Responsibilities

• Develop and grow service revenue from WE Tech's installed base.
• Identify and pursue new service opportunities with maritime customers.
• Sell service agreements, maintenance, spare parts, remote services and system updates.
• Collaborate with cross-functional teams to tailor lifecycle solutions.
• Manage opportunities from discovery to closing and build lasting relationships.

Skills

Service sales experience

Technical understanding

English proficiency

Education

BSc/MSc in technical or commercial field

Tools

Marine electrical knowledge

Job description

Ready to take the next step in growing global lifecycle service business in the marine industry?

WE Tech Solutions is a Finnish clean-tech company advancing marine electrification through integrated power and energy solutions. We develop and deliver shaft generator, hybrid and electric propulsion, energy storage and other marine electrification solutions for newbuilds and existing vessels worldwide.

Through advanced technology and lifecycle services, we help our customers improve energy efficiency, reduce emissions and operating costs, and maintain reliable vessel operations.

WE equip ships for success.

YOUR OPPORTUNITY

As our global installed base continues to grow, so does the opportunity to develop long-term lifecycle business with our customers. We are looking for an experienced Service Sales Manager to strengthen our team and take an active role in further developing and scaling WE Tech’s global lifecycle service business.

This is a hands-on international sales role where you will work directly with shipowners, operators and ship management companies. You will develop existing customer relationships, identify new opportunities and turn customer needs into valuable service solutions and long-term business.

Your portfolio will include service agreements, maintenance, spare parts, training, remote services, system updates and upgrades, as well as retrofit and modernisation opportunities for vessels equipped with WE Tech solutions.

The role goes beyond responding to enquiries and preparing quotations. We are looking for someone who proactively develops customers and opportunities, understands the commercial potential of the installed base and helps us continuously improve how we sell and develop lifecycle services.

You will also play an important role in identifying opportunities where WE Tech’s wider Shaft Generator and Electrification Solutions can create additional value for existing customers.

WHAT YOU WILL DO

• Develop an assigned customer portfolio and grow lifecycle service business within WE Tech’s installed base
• Identify and pursue new service business opportunities with shipowners, operators and ship management companies
• Drive sales of service agreements, maintenance, spare parts, training, remote services, and system updates and upgrades
• Identify opportunities for system upgrades, modernisations and retrofits across WE Tech’s installed base, including opportunities related to both Shaft Generator Solutions and Electrification Solutions
• Understand customer operations, fleet plans and lifecycle needs and translate them into relevant technical and commercial service solutions
• Work with technical specialists to develop lifecycle solutions based on the vessel’s existing electrical architecture, operational profile and customer requirements
• Actively identify cross-selling opportunities between service, upgrades, retrofits and WE Tech’s wider solution portfolio
• Develop recurring service business and long-term customer agreements
• Manage opportunities from identification and solution development through quotation, negotiation and closing
• Build strong and lasting relationships with customers and key stakeholders
• Actively manage your sales pipeline, targets and customer activities
• Collect and communicate customer, competitor and installed-base intelligence to support the continued development and commercialisation of WE Tech’s lifecycle offering
• Work closely with Service Sales Engineering, Technical Service, Field Service, Newbuild Sales, Engineering, Product Development and Marketing.

WHAT WE ARE LOOKING FOR

You are an experienced salesperson who combines commercial drive with a good understanding of technical products and services. You enjoy developing customers, identifying opportunities, negotiating and closing business, while also seeing the bigger picture of how long-term customer and service relationships are built.

You are comfortable entering a business that already has customers, products and technical capabilities, while bringing your own experience and ideas to help take Service Sales to the next level.

WE EXPECT YOU TO HAVE

• Several years of experience in service sales, technical solution sales or a comparable customer-facing commercial role
• A relevant technical or commercial education, preferably B.Sc. or M.Sc.
• Strong commercial mindset with proven negotiation and closing skills
• Good technical understanding and the ability to understand customer requirements and work with technical specialists to develop relevant solutions; knowledge of electrical, automation and/or control systems is an advantage
• Ability to identify service, upgrade and retrofit opportunities within existing vessel installations, assess their commercial potential and work with technical specialists to confirm technical feasibility
• A proactive approach to developing customers and identifying new business opportunities
• Ability to understand customer needs and turn technical opportunities into commercially attractive solutions
• Strong relationship-building and communication skills in an international environment
• Ability to independently manage customers, opportunities and priorities
• Fluency in written and spoken English
• Willingness to travel internationally.

STRONG ADVANTAGES

• Experience in the marine industry, marine services or marine technology is a strong advantage.
• Experience with marine electrical power systems, variable frequency drives, energy storage systems, propulsion systems, automation or vessel system integration is considered a strong advantage.
• The ability to read and understand electrical single-line diagrams and P&I diagrams is beneficial.
• Experience in retrofit, modernisation or lifecycle projects is considered an advantage.
• An established marine industry network is beneficial, but you are not expected to bring an existing customer base.

WHY WE TECH?

You will join a growing international company with an expanding global installed base and significant opportunities to develop lifecycle business with existing and future customers.

This role gives you the opportunity to:

• Take real commercial ownership of an international customer portfolio
• Work directly with established shipowners, operators and ship management companies
• Develop both existing customer relationships and new service business
• Build recurring revenue and long-term lifecycle customer relationships
• Identify and develop retrofit, modernisation and upgrade opportunities within WE Tech’s installed base
• Combine hands-on sales with longer-term business development
• Influence how WE Tech’s lifecycle service offering and commercial approach continue to develop
• Work closely with experienced marine electrification and service specialists
• See the results of your own work in the growth of the Service business
• Be part of an international clean-tech company with short decision-making paths and room to make an impact.

WE Tech offers a competitive salary, good employee benefits and the agility of a growing international company. The position is based at our headquarters in the heart of Vaasa, Finland.

Further information about the position:

Stefan Isaksson
Chief Operating Officer
[phone]
[e-mail]