Global Sales Operations Specialist

Vaisala; Helsinki; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Vaisala seeks a Sales Coordination Specialist to join the Sales Coordination team at Vaisala headquarters in Vantaa, Finland. The role connects operational and commercial aspects of a global business, offering opportunities to become a trusted expert for customers and internal stakeholders.

You will support order-to-cash processes, coordinate with global teams, and contribute to data quality and process improvements while growing as a subject matter expert.

Qualifications

• 5+ years of experience in sales coordination, support, or similar commercial coordination role.
• B.Sc. degree in a relevant field or equivalent qualification.
• Strong organizational and coordination skills.
• Experience working with CRM and ERP systems, such as Salesforce and SAP S/4HANA.
• Fluent English; additional languages are a plus.
• Willingness to act as a subject matter expert and support colleagues globally through training and knowledge sharing.
• Curiosity and a growth mindset to explore and apply AI tools in daily work.

Responsabilités

• Manage end-to-end processing of product, service, and contract orders, including preparing and maintaining customer quotations.
• Serve as the primary operational contact for customers regarding quotations, orders, and invoicing-related inquiries.
• Collaborate with internal stakeholders to resolve issues and ensure smooth order execution.
• Manage billing activities from start to finish.
• Maintain and continuously improve the quality of customer master data.
• Act as a superuser and SME for designated tools and processes, providing guidance to global teams.
• Support with sales- and order-related documentation.

Connaissances

Sales coordination

Customer service

Organizational skills

Stakeholder management

Communication skills

Problem solving

Growth mindset

Fluent English

Formation

B.Sc. degree in relevant field

Outils

Salesforce

SAP S/4HANA

Description du poste

Vaisala seeks a Sales Coordination Specialist to join the Sales Coordination team at Vaisala headquarters in Vantaa, Finland. The role connects operational and commercial aspects of a global business, offering opportunities to become a trusted expert for customers and internal stakeholders.

You will support order-to-cash processes, coordinate with global teams, and contribute to data quality and process improvements while growing as a subject matter expert.