German Speaking Key Account Manager

The Hub/Danske Bank; Espoo; Hybrid; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Lunch benefits

Sports & culture benefits

Massage

Occupational health care

Dental care

Leisure time accident insurance

Job summary

Custobar is seeking an experienced Key Account Manager to champion client success and drive revenue growth across a growing portfolio. You will proactively identify opportunities, collaborate with cross-functional teams, and help clients maximize value from Custobar’s CDP and marketing automation platform.

The role requires travel within Europe and a hybrid work setup with on-site visits in Espoo, Finland. English and German fluency are essential, with Finnish knowledge a plus.

Qualifications

• 2+ years in key account management and sales.
• Fluency in English and German.
• Willingness to travel to Germany and across Europe.
• Strong analytical skills for identifying growth.
• Comfort using AI to enhance client value.

Responsibilities

• Manage a dedicated client portfolio and drive retention and revenue growth.
• Identify and drive new revenue opportunities within accounts.
• Collaborate with marketing, product and support teams to maximize client value.
• Lead strategic initiatives to expand usage of Custobar across clients.

Skills

Key account management

Sales

AI usage

Communication

Analytical skills

Proactive sales

German language

English language

Job description

Are you an experienced professional in client success and sales, looking to make a significant impact? We are seeking a passionate and results-driven Key Account Manager to join our growing team. In this pivotal role, you will be the champion for our clients, ensuring they achieve their goals while proactively identifying and driving new revenue opportunities within their accounts.

Custobar in a nutshell:

• We are a leading CDP and marketing automation platform for retail and B2C companies.

• We help our clients make sense of their customer data.

• As customer data is seen as the number one asset for any B2C company during the age of AI, we are in high demand.

• Custobarians are a talented, international, and diverse group of people.

Why You’ll Love Working Here:

• Strategic Client Growth & Revenue Expansion: You'll build lasting relationships with a dedicated portfolio of clients. Your expertise will guide them toward success, driving retention, and strategically identifying opportunities to expand their use of Custobar and supercharge their revenue streams. You will collaborate with clients' marketing departments and influential decision-makers.

• Direct Impact: Lead initiatives that drive account expansion and loyalty. You'll highlight powerful use cases and introduce features designed to maximize client value and grow their investment.

• Collaborative Environment: Work alongside a talented team committed to excellence. You'll collaborate with cross-functional teams, leveraging your insights to influence product development and service enhancements.

• Continuous Growth: Be part of a market leader in Finland, expanding rapidly into Europe. We invest in our team with ongoing training and professional development to enhance your account management and sales skills, advancing your career. Think outside your lane, we love seeing people bring fresh perspectives to any project.

Our office is located in Espoo, Finland. While we support a hybrid work model with flexible remote options, please note that this is not a fully remote position. The team meets on-site weekly at our Espoo office. Additionally, this role requires frequent travel to Germany and the rest of Europe.

What You Bring to the Table:

• Passion for retail omnichannel business and the CDP software landscape.

• Proven experience (+2 years) in key account management and sales, with a track record of increasing client revenue, driving client satisfaction, and retention.

• Exceptional skills in usage of AI

• Exceptional communication and interpersonal skills, with the ability to build trust and navigate commercial discussions with clients at all levels.

• Strong analytical skills, enabling you to assess client needs, identify growth opportunities, and deliver tailored solutions.

• A proactive, sales-oriented mindset and a commitment to delivering outstanding service.

• You are not afraid to speak nerd. You enjoy diving into how software works, understanding data flows, and collaborating closely with developers and support teams.

• Fluency in English and German is required for this role.

• Understanding of Finnish is considered an advantage.

• Familiarity with the DACH e-commerce ecosystem is considered an advantage.

Benefits we offer:

Well-being: Lunch, sports and culture, massage, bike, occupational health care and dental care benefits.

Insurance: Leisure time accident insurance.

Community: Team days, weekly breakfast, Friday after-work gatherings, and Custobar-branded gear.

You can read more about us and our perks and benefits at https://www.custobar.com/careers/