Finnish SaaS Account Executive — Grow & Retain Clients

Netigate Ltd; Helsinki; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Attractive bonus based on sales targets

Opportunities for professional growth

Inclusive work environment

Team celebrations

Job summary

Netigate Ltd in Helsinki seeks an Account Executive to manage and grow customer relationships in Finland. You will act as a trusted advisor to clients, ensuring satisfaction and retention while identifying upsell opportunities.

The ideal candidate has experience in Account Management or Customer Success, is fluent in Finnish and English, and is comfortable working in a hybrid setup. This role offers a competitive salary and opportunities for professional growth.

Qualifications

• Proven experience in Account Management, Sales, or Customer Success, ideally within SaaS or tech.
• Strong commercial drive with hands-on experience in upselling, renewals, and contract negotiations.
• Strategic and data-driven mindset with excellent operational and communication skills.
• Fluent in Finnish and English; knowledge of other languages is a plus.
• Comfortable working in a hybrid setup with international teams.

Responsibilities

• Manage and grow portfolio of customers ensuring satisfaction and retention.
• Advise customers on driving business results with the platform.
• Identify and close upsell and cross-sell opportunities.
• Renew contracts and manage pricing increases.
• Migrate customers to new contractual frameworks.
• Collaborate closely with Marketing and Product teams.

Skills

Account Management

Sales

Customer Success

Upselling

Customer Experience

Fluent in Finnish

Fluent in English

Job description

Netigate Ltd in Helsinki seeks an Account Executive to manage and grow customer relationships in Finland. You will act as a trusted advisor to clients, ensuring satisfaction and retention while identifying upsell opportunities.

The ideal candidate has experience in Account Management or Customer Success, is fluent in Finnish and English, and is comfortable working in a hybrid setup. This role offers a competitive salary and opportunities for professional growth.