Finland Head of Operations, Payroll & Transformation

Zalaris; Helsinki; On-site; EUR 120,000 - 160,000; Full time

Job summary

Zalaris is seeking a senior operations leader to take full responsibility for Managed Services in Finland. You will own country performance, customer outcomes and the development of a high-performing team, combining deep payroll/HR expertise with our global delivery model.

Lead the country implementation of the NextGen Operating Model, transforming payroll operations into standardised, automated services and shaping the country organisation's delivery today and in the future.

Qualifications

• Senior operational leadership experience in payroll, HR outsourcing, or managed services.
• Experience leading multiple teams or managers.
• Strong financial ownership and understanding of service performance.
• Fluency in Finnish and English.
• Knowledge of local payroll, HR and regulatory requirements.

Responsibilities

• Own country performance including P&L, budgets, forecasting, and margins.
• Deliver reliable HR and payroll services against contracts, SLAs and KPIs.
• Build local payroll, HR and regulatory expertise for advisory support.
• Implement the NextGen operating model locally and standardise processes.
• Identify opportunities for automation and productivity improvements.
• Develop leaders, coach managers, and foster accountability and collaboration.
• Partner with Sales/KAM on new and expanded services while ensuring delivery readiness.

Skills

Operational leadership

Financial ownership

Stakeholder management

Finnish and English fluency

Transformational change

Education

Relevant degree or equivalent experience

Tools

SAP payroll

HR technology

Automation

AI / RPA

Job description

Zalaris is seeking a senior operations leader to take full responsibility for Managed Services in Finland. You will own country performance, customer outcomes and the development of a high-performing team, combining deep payroll/HR expertise with our global delivery model.

Lead the country implementation of the NextGen Operating Model, transforming payroll operations into standardised, automated services and shaping the country organisation's delivery today and in the future.