Finland Banking Customer Service Specialist

Lokki Henkilöstöpalvelut Oy; Helsinki; Hybride; EUR 26 000 - 36 000; Plein temps

Résumé du poste

Lokki Henkilistöpalvelut Oy in Helsinki seeks a Customer Service Professional for the banking sector. You will provide multichannel support, assist sales activities and handle inquiries with a customer‑centric approach.

The role requires at least 1 year in financial or insurance customer service, fluency in Finnish and English (Swedish a plus) and flexibility for a hybrid work pattern. Start: 10.11.2026; End: 30.11.2027; 38 h/week; three office days.

Qualifications

• At least 1 year of experience in the financial or insurance sector in customer service.
• Fluent Finnish and English; Swedish is a plus.
• Customer-oriented approach with strong problem-solving and adaptability.

Responsabilités

• Provide customer service across multiple channels and support sales activities.
• Consult internal colleagues on savings and life insurance matters.
• Handle customer complaints and regulatory inquiries per requirements.

Connaissances

Customer service

Financial/insurance experience

Finnish language

English language

Problem solving

Flexibility

Description du poste

Lokki Henkilistöpalvelut Oy in Helsinki seeks a Customer Service Professional for the banking sector. You will provide multichannel support, assist sales activities and handle inquiries with a customer‑centric approach.

The role requires at least 1 year in financial or insurance customer service, fluency in Finnish and English (Swedish a plus) and flexibility for a hybrid work pattern. Start: 10.11.2026; End: 30.11.2027; 38 h/week; three office days.