End-to-End Healthcare AI Implementation Lead

Tandem Health; Helsinki; On-site; EUR 60,000 - 90,000; Full time

Job summary

Tandem Health in Helsinki is seeking a Project Delivery Specialist to own the end-to-end implementation journey for healthcare customers, from signing to go-live. You’ll coordinate EHR integrations and work closely with Engineering and Medical Operations.

You will lead training, manage risks, and ensure documentation templates fit each clinical environment, while maintaining strong relationships with stakeholders and customers.

Qualifications

• Fluent Finnish and English; both written and spoken.
• Proven track record delivering technology solutions in healthcare.
• Experience with SaaS implementation or deployment projects.
• Familiarity with healthcare IT environments, EHR integrations.
• Structured PM with strong stakeholder management.
• Entrepreneurial mindset in a fast-paced scaling company.
• Willingness to travel locally and to Stockholm as needed.

Responsibilities

• Lead customer implementation projects end to end, keeping deliveries on track, on scope, and on time.
• Coordinate the technical setup including EHR integrations with engineering teams.
• Work with customers and Medical Operations to tailor documentation templates for each clinical environment.
• Coordinate user training programmes with Medical Operations to ensure go-live readiness.
• Act as the main customer contact during delivery, building trust and momentum.
• Proactively manage risks, dependencies and blockers across workstreams.
• Continuously refine delivery playbooks as our Finnish customer base grows.

Skills

Finnish (native)

English (written & spoken)

Project management

SaaS deployment

Healthcare IT

EHR integrations

Stakeholder management

Entrepreneurial mindset

Job description

Tandem Health in Helsinki is seeking a Project Delivery Specialist to own the end-to-end implementation journey for healthcare customers, from signing to go-live. You’ll coordinate EHR integrations and work closely with Engineering and Medical Operations.

You will lead training, manage risks, and ensure documentation templates fit each clinical environment, while maintaining strong relationships with stakeholders and customers.