Healthcare AI Implementation Lead

Hub; Helsinki; On-site; EUR 60,000 - 90,000; Full time

Job summary

Tandem Health in Helsinki is seeking a Project Delivery Specialist to own end-to-end implementations for clinicians and health providers. You will coordinate EHR integrations, manage documentation templates, and train users to ensure successful go-lives across environments.

The role requires native Finnish and strong English, a track record in technology projects within healthcare, and a proactive, entrepreneurial mindset in a fast-growing setting.

Qualifications

• Native Finnish and excellent English written and spoken skills.
• Proven track record delivering tech projects in social or healthcare settings.
• Experience with SaaS implementation and deployment projects.
• Familiarity with healthcare IT environments, EHR integrations, and care workflows.
• Structured yet flexible project management approach for fast-growing teams.

Responsibilities

• Lead customer implementations end-to-end, keeping scope, schedule and quality on track.
• Coordinate technical setups including EHR integrations with engineering teams.
• Ensure proper documentation templates align with each clinical environment.
• Organize user training with Medical Operations for go-live readiness.
• Act as primary customer contact during delivery, building trust and momentum.
• Proactively manage risks, dependencies, and blockers across workstreams.
• Refine delivery playbook to scale with growing Finnish customers.

Skills

Finnish fluency

English communication

Project management

Stakeholder management

SaaS implementation

Job description

Tandem Health in Helsinki is seeking a Project Delivery Specialist to own end-to-end implementations for clinicians and health providers. You will coordinate EHR integrations, manage documentation templates, and train users to ensure successful go-lives across environments.

The role requires native Finnish and strong English, a track record in technology projects within healthcare, and a proactive, entrepreneurial mindset in a fast-growing setting.