Healthcare Data-Driven Service Delivery Lead

Tieto; Tampere; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Tieto Caretech in Finland seeks a Service Delivery Manager to lead data-centric service deliveries across European markets and act as the primary customer contact. You will collaborate with delivery, product and development teams to drive successful operations and value delivery.

The role requires fluency in Swedish and/or German plus English, strong ITIL knowledge, and experience with data platforms and cloud environments in healthcare. A hybrid work model is offered.

Qualifications

• Service delivery management experience of data centric solutions.
• Fluent ITIL knowledge.
• Fluency in Swedish and/or German, as well as English, is required for this role.
• Experience of data platforms and cloud environments
• Experience of healthcare industry

Responsibilities

• Leading service deliveries and act as a key contact person towards customers.
• Your focus will be in service deliveries in Swedish- and German-speaking European markets.
• Ensuring the success of our customers in their operations with our deliveries.
• Continuous development of our operations together with colleagues in delivery management, product management and development teams.
• Building relationships inside the organization to promote active collaboration

Skills

Service delivery management

ITIL

Multilingual (Swedish/German/English)

Data platforms

Cloud environments

Healthcare industry

Job description

Tieto Caretech in Finland seeks a Service Delivery Manager to lead data-centric service deliveries across European markets and act as the primary customer contact. You will collaborate with delivery, product and development teams to drive successful operations and value delivery.

The role requires fluency in Swedish and/or German plus English, strong ITIL knowledge, and experience with data platforms and cloud environments in healthcare. A hybrid work model is offered.