BMC Discovery & ITSM Expert – Hybrid Configuration Management

Nordea; Helsinki; Hybrid; EUR 90,000 - 115,000; Full time

Job summary

Nordea in Helsinki/Poland is seeking an experienced BMC Discovery Expert to join the IT Service Configuration Management team on a full-time basis. You will ensure seamless integration between BMC Discovery and Helix CMDB, monitor performance, and drive automation initiatives across ITSM tools.

The role requires hands-on work with BMC/ServiceNow Discovery, scripting with SQL, and strong collaboration with data owners, architects, and the BMC vendor, in a hybrid Nordic work environment.

Qualifications

• Hands-on experience with BMC Discovery and ServiceNow Discovery.
• Experience upgrading BMC/ServiceNow Discovery tools.
• Ability to build automations and workflows.
• Experience in scripting patterns (BMC/ServiceNow Discovery) and SQL.
• Experience in Service Modelling (CAM, SAM or Blueprint).
• Knowledge of IT infrastructure components and architectures.
• Experience with ITSM tools such as Remedy, ServiceNow, and Helix.
• Strong communication skills and fluent English.

Responsibilities

• Review, analyse, coordinate and maintain efficient operations between BMC Discovery and Helix CMDB.
• BMC Discovery monitoring, troubleshooting and housekeeping.
• BMC Discovery TPL development, synchronization and reconciliation.
• Application Modelling development and maintenance.
• Identify improvements and develop technical solutions.
• Cooperate with data owners, architects and experts including the BMC vendor.

Skills

BMC Discovery/ServiceNow Discovery

Upgrade experience with BMC/ServiceNow

Automation & workflows

Scripting & SQL

Service Modelling (CAM, SAM or Bluep​r

Tools

BMC Discovery

ServiceNow Discovery

Remedy

Helix

Job description

Nordea in Helsinki/Poland is seeking an experienced BMC Discovery Expert to join the IT Service Configuration Management team on a full-time basis. You will ensure seamless integration between BMC Discovery and Helix CMDB, monitor performance, and drive automation initiatives across ITSM tools.

The role requires hands-on work with BMC/ServiceNow Discovery, scripting with SQL, and strong collaboration with data owners, architects, and the BMC vendor, in a hybrid Nordic work environment.