Nordic Network Operations Specialist - Remote

Telenor

Helsinki

Hybrid

EUR 65,000 - 90,000

Full time

3 days ago

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Job summary

DNA in Helsinki seeks an experienced Technical Specialist for Nordic Service Operation with hands-on expertise in operating firewalls, switches, and WLAN APs. You will collaborate across teams and support Nordic corporate customers on a local, Nordic and global scale.

The role requires a Bachelor’s degree in Computer Science/IT/Engineering/Telecommunication and relevant vendor certifications. Strong teamwork and customer-facing communication are essential, with flexibility for hybrid work and

Qualifications

Bachelor’s degree in Computer Science, IT, Engineering or Telecommunication.
Hands-on experience with firewalls, switches and WLAN APs.
Strong collaboration and communication skills for high‑pressure situations.
Certifications from Fortinet, HPE Aruba, Cisco, Netskope or Cato are a plus.

Responsibilities

Manage and maintain network infrastructure, including firewalls, switches, and WLAN APs.
Operate, configure, troubleshoot, and optimize services to ensure optimal performance and security.
Monitor network performance and implement necessary upgrades and enhancements.
Collaborate with cross-functional teams to design and implement network solutions tailored to customer needs.
Analyze and resolve complex network issues, providing timely support to clients.
Document network configurations, changes, and maintenance activities.
Stay updated on industry trends and advancements in networking technologies.