B2B Value-Add Services Lead

Fortum Corporation

Espoo

Hybrid

EUR 60,000 - 90,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Fortum Corporation in Espoo is seeking a Value Adding Services Developer to take end-to-end ownership of 1–3 services, improve performance, and identify new opportunities. You will work with colleagues across the Nordics in sales, digital, marketing and local business teams to drive customer value and ensure alignment with regulatory and pricing guidelines.

The role emphasizes a strong business mindset, hands-on ownership, testing and pilots, and a backlog-driven development approach.

Qualifications

At least 3 years of experience in business or product development.
Strong sense of ownership and ability to drive work independently.
Commercial mindset with focus on customer value and business impact.
Fluent in Finnish and/or Swedish.
Experience with subscription-based business models is a plus (not required).

Responsibilities

Own 1–3 value adding services and act as the main point of contact for stakeholders.
Monitor sales, usage, adoption, churn, and customer feedback.
Identify business and customer needs from data and customer insights, and translate the needs into clear development tasks and priorities.
Plan and execute tests, pilots, and campaigns to validate ideas.
Drive development work and maintain a prioritized backlog.
Explore and develop new service concepts and lead selected new service initiatives.
Collaborate with cross-functional teams, like customer communication, eCommerce, digital, sales, and possibly external partners.
Ensure services align with regulation, compliance requirements, strategy, and pricing guidelines.