B2B Value-Adding Services Developer (Nordics)

Fortum; Espoo; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Professional growth opportunities

Inclusive workplace

Job summary

Fortum is seeking a Value Adding Services Developer in Espoo, Finland, to own 1–3 services, improve performance, and identify new opportunities across the Nordics.

You will work with sales, marketing, digital, and local teams to translate customer insights into actionable development tasks and maintain a prioritized backlog while ensuring regulatory alignment.

The role offers growth, a collaborative Nordic team, and a hybrid work model within a purpose-driven energy company.

Qualifications

• Minimum 3 years in business or product development.
• Strong ownership and independent work ability.
• Commercial mindset focused on customer value and business impact.
• Ability to collaborate across teams and influence without authority.
• Fluent in Finnish and/or Swedish.
• B2B experience and familiarity with Nordic energy market is a plus but not required.

Responsibilities

• Own 1-3 value adding services and act as the main point of contact for stakeholders.
• Monitor sales, usage, adoption, churn, and customer feedback.
• Identify business and customer needs from data and insights, and translate into clear development tasks and priorities.
• Plan and execute tests, pilots, and campaigns to validate ideas.
• Drive development work and maintain a prioritized backlog.
• Explore and develop new service concepts and lead selected new service initiatives.
• Collaborate with cross-functional teams, including customer communication, eCommerce, digital, and sales.
• Ensure services align with regulation, compliance requirements, strategy, and pricing guidelines.

Skills

Ownership mindset

Cross-functional collaboration

Business development

Customer insights

Finnish/Swedish language

B2B experience

Job description

Fortum is seeking a Value Adding Services Developer in Espoo, Finland, to own 1–3 services, improve performance, and identify new opportunities across the Nordics.

You will work with sales, marketing, digital, and local teams to translate customer insights into actionable development tasks and maintain a prioritized backlog while ensuring regulatory alignment.

The role offers growth, a collaborative Nordic team, and a hybrid work model within a purpose-driven energy company.