Account Manager (Hybrid, Helsinki, FI)

Parking; Helsinki; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Arrive is seeking an Account Manager to drive revenue growth, expand market coverage, and build long-term customer relationships within your territory. You will promote Pay-and-Display systems, SaaS solutions, insights, and portable mobile payments across the geographic area.

The role requires a Bachelor’s degree and 8+ years in key account management or related fields, with strong sales skills and CRM experience. Expect significant travel and autonomous work in a dynamic team.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing or similar field.
• 8+ years of commercial work in key account management or similar roles.
• Experience selling complex SaaS/payments/solutions to large customers.
• Strong negotiation and closing track record.
• Clear written and spoken communication, with senior stakeholder exposure.
• Self-motivated, results-oriented and able to work independently.

Responsibilities

• Develop and expand territory and Arrive’s market presence.
• Manage entire sales cycle from lead to contract closing.
• Be the main contact for customers, ensuring high satisfaction.
• Present and demonstrate products to decision-makers.
• Support implementation and identify upsell opportunities.
• Maintain CRM data (Salesforce) and document activities.
• Travel frequently (about 60% of time, ~3 days/week).

Skills

Key account management

Negotiation

Results-driven

Communication

Independent work

CRM experience

Sales experience

English proficiency

Education

Bachelor’s degree in Business/Sales/Marketing

Tools

Salesforce

Google Suite

Job description

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

As an Account Manager, you hold a key position. Your focus is on driving revenue growth, increasing market coverage (MPP), and building strong, long-term customer relationships within your territory.

You are also responsible for promoting and selling our Pay-and-Display (P&D) systems, SaaS solutions, insights, as well as the EasyPark mobile payment solution within your geographic area.

Your responsibilities

• Cluster development: You take a strategic approach to fully develop your territory and expand Arrive’s market presence.
• Sales cycle management: You manage the entire sales cycle, from lead generation and cold prospecting to contract negotiation and successful closing.
• Relationship management: You act as the main point of contact for your customers and ensure high satisfaction through excellent account management.
• Solution presentation: You present and demonstrate our products and services convincingly to decision-makers.
• Implementation & upselling: You support the implementation phase and proactively identify upselling opportunities within existing accounts.
• CRM & administration: You keep our CRM systems (Salesforce) up to date and ensure accurate documentation of your sales activities.
• Travel: This role involves frequent travel to meet customers in person (approximately 60% of working time, typically 3 days per week). The remaining time is used flexibly for preparation and follow-up—either remotely or in coordination with your manager.

Your profile

• Education & experience: You hold a Bachelor’s degree (Business, Sales, Marketing, or similar) and have a strong commercial background, particularly in key account management or similar roles (at least +8 years). Ideally within parking management, smart city, or tech environments.
• Product knowledge: You have experience selling complex services (e.g., SaaS) and a strong understanding of payment solutions and relevant technologies. Experience with P&D systems or mobile apps is a strong plus.
• Sales skills: You are confident in negotiations, results-driven, and have a proven track record of achieving sales targets.
• Communication: You communicate clearly, persuasively, and effectively, both verbally and in writing.
• Experiences: Collaborating with large corporations or public entities (such as municipalities) is a plus but not required
• Personality: You are self-motivated, results-oriented, and enjoy working independently in a dynamic environment.
• Technical skills: You are comfortable using CRM tools (Salesforce) and the Google Suite.
• Languages: You are fluent in Finish (native) and have good English skills (B2/C1) for internal communication within a global team.

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.