puestos de Office en United States

Job Openings French-speaking User-Generated Content (UGC) Reviewer

Location: Barcelona, Spain
Work Type: Hybrid / Onsite
Employment Type: Full-time

We are looking for a detail-oriented and fluent French-speaking User-Generated Content (UGC) Reviewer to join our fast-growing team in Barcelona. As a UGC Reviewer, you will be responsible for reviewing, analyzing, and moderating content submitted by users to ensure it aligns with platform policies, community standards, and safety guidelines.

This is a critical role in helping maintain a safe, engaging, and respectful online environment, and it offers the flexibility of a hybrid work model, combining onsite and remote work options.

• Review and moderate French-language user-generated content (text, images, videos, reviews, etc.) to ensure compliance with platform guidelines
• Identify and take action on content that violates terms of service, including offensive, harmful, or inappropriate material
• Ensure consistency in moderation decisions and maintain high-quality standards
• Flag and escalate complex or sensitive issues to the appropriate teams
• Maintain detailed records of moderation actions and decisions
• Stay informed on current community guidelines, policies, and evolving trends
• Collaborate with Trust & Safety, Legal, and Policy teams to ensure compliance and user protection
• Provide feedback on recurring content trends or operational improvements
• Contribute to the creation and refinement of moderation guidelines and processes

• Fluent in French (spoken and written)
• Proficient in English (spoken and written)
• Previous experience in content moderation, UGC review, or online safety is a strong advantage
• High attention to detail with strong analytical and critical thinking skills
• Ability to remain objective and handle sensitive or graphic content in a professional manner
• Understanding of internet safety, community guidelines, and online platforms
• Strong communication skills and team collaboration mindset
• Familiarity with moderation tools, CRM/ticketing systems, and reporting dashboards
• Ability to work in a fast-paced, target-driven environment
• A proactive, flexible, and adaptive approach to work

• Competitive salary and bonus opportunities
• Flexible hybrid work model (mix of remote and office days)
• Health insurance, meal allowance, and wellness programs
• Paid training and development opportunities
• A modern, multicultural work environment in central Barcelona
• Clear career progression and internal mobility opportunities
• Relocation support (if needed)
• Supportive and inclusive team culture

• Full-time: 40 hours/week
• May include rotating shifts, weekends, or holidays depending on team needs