Assistant F&B Director (Castillo Hotel Son Vida)

Arabella Golf Resort Mallorca; Palma de Mallorca; Presencial; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A leading luxury hotel in Mallorca is seeking an experienced Food & Beverage Director to support operations and enhance guest experiences. The ideal candidate will lead the F&B team, ensure service excellence, and collaborate on financial planning while possessing strong leadership and communication skills. Bilingual in English and Spanish is required, while experience in luxury hotels is preferred.

Servicios

Career growth opportunities

Exclusive hotel rates

Physiotherapy services

Learning and development opportunities

Employee referral program

Discounts at restaurants

Free golf training courses

Formación

• Minimum of 2–3 years in a supervisory or managerial F&B role.
• Experience in a 5-star or luxury hotel is preferred.
• Proven record in planning high-level events.

Responsabilidades

• Ensure high standards of service and hospitality.
• Lead and train the F&B team.
• Collaborate on budgeting and forecasting.

Conocimientos

Leadership skills

Communication skills

Problem-solving skills

Sales-oriented mindset

Educación

Bachelor’s Degree in Hospitality or related field

Herramientas

Microsoft Office Suite

Micros

Opera

Descripción del empleo

POSITION PURPOSE

The Ass Food & Beverage Director supports the F&B Director in leading the overall operations of the hotel’s food and beverage department, ensuring excellence in guest experience, operational efficiency, and adherence to brand standards. This role requires a strong operational mindset, leadership presence, and a continuous focus on service quality, profitability, and team development. Direct report to the F&B Director.

Key responsibilities :

Operational Excellence & Guest Experience

• Ensure the highest standards of service and hospitality across all F&B outlets, including restaurants, bars, banquets, room service, and minibar.
• Conduct daily departmental tours and inspections to guarantee cleanliness, sanitation, and compliance with health and safety regulations.
• Monitor guest satisfaction indexes, revenue goals, costs, and quality indicators, taking corrective action when necessary.
• Ensure that all operations align with hotel standards and brand philosophy.
• Support and participate in internal and external audits to achieve quality objectives and continuous improvement.

Team Leadership & Development

• Lead, motivate, and continuously train the F&B team in alignment with Standard Operating Procedures (SOPs).
• Conduct regular coaching sessions, performance evaluations, and developmental conversations.
• Support the F&B Director in recruitment, onboarding, and staff retention initiatives.
• Foster a positive, inclusive, and performance-driven work environment.

Financial & Administrative Management

• Collaborate with the F&B Director on budgeting, forecasting, and revenue planning.
• Analyze financial performance, cost control, and operational metrics to optimize profitability.Oversee purchasing and inventory control processes, ensuring accuracy and accountability.
• Participate actively in monthly inventories and reporting.

Events, Promotions & Coordination

• Assist the Banquet team in the planning and execution of events and banquets.
• Coordinate with other departments to ensure seamless delivery of events and guest experiences.
• Proactively seek opportunities to drive revenue and enhance the hotel’s F&B reputation.

Quality & Brand Standards

• Ensure daily operational excellence in accordance with brand and hotel service standards.
• Maintain constant alignment with company policies, sustainability initiatives, and hygiene standards.
• Uphold a professional and polished appearance consistent with brand expectations.

What's in it for you :

Career growth opportunities in a fast-growing international brand

Exclusive rates at Marriott International hotels worldwide

Physiotherapy services

Associate Assistance Program

Excellent learning and development opportunities

Employee referral program

Discounts at our restaurants

Free golf training courses and special rates

Requirements :

• Bachelor’s Degree or certification in Hospitality, Restaurant Management, or related field preferred.
• Minimum of 2–3 years of experience in a supervisory or managerial role within F&B operations in a 5-star or luxury hotel (MICE experience desirable).
• Proven record in planning and executing high-level events and banquets.
• Strong leadership, communication, and problem-solving skills.
• Excellent verbal and written communication in English and Spanish (German is a plus).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); knowledge of Micros and Opera is desirable.
• Sales-oriented mindset with a focus on maximizing revenue opportunities.