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Bilingual Spanish/English CS in Lisbon - Growth & Bonuses
Cross Border Talents
Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!
Cross Border Talents
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Descripción de la vacante
A prominent global talent agency in Barcelona is seeking a bilingual Spanish and English Customer Service Representative. Responsibilities include providing service via various channels, troubleshooting issues, and contributing to team improvements. Candidates must have at least a year of customer service experience and a dedication to client satisfaction. The role offers a competitive salary and comprehensive training in a dynamic culture.
Servicios
Formación
- Fluent in Spanish & solid C1 English (as confirmed by assessment).
- At least 1 year of customer service experience.
- Genuine dedication to customer satisfaction.
Responsabilidades
- Offer top-notch customer assistance via phone, chat, email, and social channels.
- Tackle account and payment-related queries with professionalism and precision.
- Troubleshoot technical issues and provide clear, effective solutions.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.