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Customer Support Specialist - Spanish - Remote in Greece
Resumo da oferta
A recruitment company is seeking a Customer Expert to handle customer inquiries and provide product information. The role requires excellent communication skills in both Spanish and English and includes relocation support. The ideal candidate has a strong attention to detail and troubleshooting skills. This is a full-time remote position offering professional growth opportunities and competitive compensation.
Serviços
Qualificações
- Must be fluent in Spanish and English.
- Attention to detail is critical for accuracy.
- Proficient in troubleshooting technical issues.
Responsabilidades
- Handle incoming phone calls and emails from customers.
- Provide information and assistance on various products.
- Troubleshoot technical issues and offer solutions.
Conhecimentos
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
- Handling incoming phone calls messages and emails from customers.
- Providing information and assistance on products including vacuum cleaners air purifiers hair care tools and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims repairs and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
- Excellent writing and verbal communication skills in Spanish and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
- Relocation support: Flights accommodation & housing assistance all at no cost to you
- Competitive monthly salary 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on products and customer service techniques.
- Professional growth and development opportunities.
- Special events community involvement and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises providing a great working environment with relaxing break areas.
Design Engineering, Baan, Customer Service, Fund Management, ABAP, Elevator
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.
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