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Bilingual Support Specialist (Spanish/English) - Hybrid
Résumé du poste
A leading customer service firm is seeking a Customer Support Representative fluent in Spanish and English to provide exceptional technical support. The role involves managing customer queries across various platforms while ensuring satisfaction. Ideal candidates will have 1–2 years of experience and strong problem-solving skills. The position offers a gross salary of 1700 EUR monthly and the potential for a hybrid work model after performance review.
Prestations
Qualifications
- Advanced proficiency in both Spanish and English required.
- 1–2 years of experience in customer support or a BPO environment.
- Strong customer-first mindset with excellent communication skills.
Responsabilités
- Handle customer inquiries via phone, email, chat, and web forms.
- Troubleshoot technical issues and assist customers with purchases.
- Ensure every customer feels supported and valued.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.