Casa jobs in United States

This role will implement Key Account & Client Management plans and processes to retain and strengthen client relationships.

Key Responsibilities

• Establish and build a Contract Development and Manufacturing Organization.
• Map the complete customer journey for CDMO, identify strengths and areas for improvement, and implement governance to optimize customer experience.
• Drive a mindset change within the organization to achieve CMO business results and goals.
• Develop an infrastructure to support the Request for Quotation (RfQ) and Request for Proposal (RfP) processes within industry standards.
• Develop the capabilities of the team to support the CDMO business.
• Conduct customer surveys to optimize performance.
• Lead and coordinate local stakeholders in the key account management operational model, including Quality, supply chain, regulatory, R&D, MS&T, finance, and production.
• Interface between the customers and our local manufacturing sites.
• Responsible for keeping a profitable margin for the CMO business.
• Ensure optimal operational efficiency and performance through continuous improvements throughout the value chain of hospital products.

Skills & Qualifications

• Strong 10 years of pharmaceutical experience in commercial and strategic planning.
• Prior experience in the CDMO Pharmaceutical industry is required.
• B2B pharmaceutical industry experience.
• Demonstrated ability to organize, lead, and execute various assignments and action plans, driving for results and managing complex projects.
• Strong leadership capabilities and the ability to lead a global organization.
• Executive presence with a proven ability to influence others.
• Effective communication skills across different levels of the organization.
• Proven track record of successful negotiations with customers.
• Strong strategic agility and business acumen.
• High potential for professional development.

What we offer in return

• You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with a bonus structure and extended benefit package.
• You will be able to work in a hybrid work culture.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and take on accountability.

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