EDUCADOR / A SOCIAL - Casa d'Infants Quim Grau

TD SYNNEX Netherlands BV (NL18 Front Office); Barcelona; Híbrido; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

A leading company in the pharmaceutical industry seeks a Client Management professional to enhance client relationships and drive strategic initiatives within the CDMO sector. This role involves optimizing processes, leading local teams, and ensuring a profitable margin for the organization's operations while fostering a diverse and inclusive work environment.

Servicios

Competitive compensation package with bonuses

Hybrid work culture

Personalized career path development

Focus on diversity and inclusion

Empowered growth opportunities

Formación

• Over 10 years of pharmaceutical experience in commercial and strategic planning.
• Experience in the CDMO Pharmaceutical industry is a must.
• Demonstrated ability to lead and execute complex projects.

Responsabilidades

• Implement client management strategies to strengthen relationships.
• Map the customer journey for optimization.
• Lead local stakeholders in key account management.

Conocimientos

Pharmaceutical experience

Strategic planning

Leadership capabilities

Effective communication

Negotiation

Business acumen

Project management

Customer focus

Descripción del empleo

This role will implement Key Account & Client Management plans and processes to retain and strengthen client relationships.

Key Responsibilities

• Establish and build a Contract Development and Manufacturing Organization.
• Map the complete customer journey for CDMO, identify strengths and areas for improvement, and implement governance to optimize customer experience.
• Drive a mindset change within the organization to achieve CMO business results and goals.
• Develop an infrastructure to support the Request for Quotation (RfQ) and Request for Proposal (RfP) processes within industry standards.
• Develop the capabilities of the team to support the CDMO business.
• Conduct customer surveys to optimize performance.
• Lead and coordinate local stakeholders in the key account management operational model, including Quality, supply chain, regulatory, R&D, MS&T, finance, and production.
• Interface between the customers and our local manufacturing sites.
• Responsible for keeping a profitable margin for the CMO business.
• Ensure optimal operational efficiency and performance through continuous improvements throughout the value chain of hospital products.

Skills & Qualifications

• Strong 10 years of pharmaceutical experience in commercial and strategic planning.
• Prior experience in the CDMO Pharmaceutical industry is required.
• B2B pharmaceutical industry experience.
• Demonstrated ability to organize, lead, and execute various assignments and action plans, driving for results and managing complex projects.
• Strong leadership capabilities and the ability to lead a global organization.
• Executive presence with a proven ability to influence others.
• Effective communication skills across different levels of the organization.
• Proven track record of successful negotiations with customers.
• Strong strategic agility and business acumen.
• High potential for professional development.

What we offer in return

• You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with a bonus structure and extended benefit package.
• You will be able to work in a hybrid work culture.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and take on accountability.

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