Warranty Specialist, Heavy Cranes — Hybrid

Cargotec; Zaragoza; Hybrid; EUR 60,000 - 75,000; Full time

Benefits offered by this job

25 Days Paid Leave

Hybrid Work Flexibility

15 Salary Payments

Guaranteed Pay Increases

Free Commuter Service

Balanced Work Schedule

Job summary

Hiab is seeking a Warranty Specialist in a dynamic hybrid role based in Zaragoza, Spain or Minerbio, Italy. You will deepen technical product knowledge while managing warranty claims for Heavy and Super Heavy cranes and collaborate across Quality, Technical Support and Supplier Relations in global markets.

This position emphasizes accurate claim handling, ERP proficiency, problem solving, and a strong customer focus, with one day per week remote work and opportunities to contribute to continuous

Qualifications

• Experience in Quality Engineering or Warranty handling for heavy machinery.
• Strong mechanical and hydraulic product knowledge.
• Proficient with ERP and warranty systems; strong problem-solving.

Responsibilities

• Assess, process, and execute warranty claims in compliance with global policies.
• Collaborate with Quality, Technical Support, and Sourcing to resolve claims.
• Monitor data and warranty costs to identify recurring issues.
• Track and escalate complex, high‑value, or overdue claims.
• Support parts return logistics and supplier recovery actions.
• Provide warranty guidance and participate in lean improvement initiatives.

Skills

Quality Engineering

Technical Support

Warranty Handling

Heavy Machinery

Tools

ERP systems

Job description

Hiab is seeking a Warranty Specialist in a dynamic hybrid role based in Zaragoza, Spain or Minerbio, Italy. You will deepen technical product knowledge while managing warranty claims for Heavy and Super Heavy cranes and collaborate across Quality, Technical Support and Supplier Relations in global markets.

This position emphasizes accurate claim handling, ERP proficiency, problem solving, and a strong customer focus, with one day per week remote work and opportunities to contribute to continuous