VIP Deskside IT Support Technician

Sharp Brains Recruitment; País Vasco; Presencial; EUR 34.000 - 55.000; A tiempo parcial

Descripción de la vacante

A recruitment agency is seeking a Deskside Support Technician in País Vasco, Spain. The role involves providing technical support for desktop and laptop systems, managing device lifecycles, and ensuring compliance with IT policies. Candidates should demonstrate troubleshooting skills, knowledge of SCCM, and proficiency in remote assistance tools. This is a contract position at the associate level within the IT function. Join a team that values excellence in service and technology.

Formación

• Experience in providing end-to-end technical support for desktop and laptop systems.
• Proficiency in troubleshooting hardware, software, and connectivity issues.
• Ability to manage the full lifecycle of desktop devices.

Responsabilidades

• Provide and manage technical support for end-user devices.
• Handle IMAC activities and break/fix tasks.
• Administer software installations and security updates.

Conocimientos

Technical support for desktop and laptop systems

Troubleshooting hardware and software

Experience with SCCM and Intune

Knowledge of ITIL practices

Remote assistance skills

Herramientas

SCCM

Intune

ServiceNow

Descripción del empleo

A recruitment agency is seeking a Deskside Support Technician in País Vasco, Spain. The role involves providing technical support for desktop and laptop systems, managing device lifecycles, and ensuring compliance with IT policies. Candidates should demonstrate troubleshooting skills, knowledge of SCCM, and proficiency in remote assistance tools. This is a contract position at the associate level within the IT function. Join a team that values excellence in service and technology.