Verified Net Zero Trainee

Radisson Hotel Group; Madrid; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Up to 53% off stay as Team Member

30% off for Friends & Family

Discounts on Breakfast, Food & Bevarge

Job summary

Radisson Hotel Group is seeking a motivated intern to support the Responsible Business team with the Verified Net Zero Hotels program in Madrid. You will assist with onboarding, data collection, and documentation, helping ensure consistent implementation of VNZ across hotels and corporate functions.

The role offers hands-on experience in sustainability, program management, and cross-functional coordination, with mentorship from the VNZ Manager and exposure to audits, reporting, and training

Qualifications

• Eligible to sign an internship agreement with an academic institution.
• Strong interest in sustainability, climate action, hospitality operations, or program management.
• Organized, detail-oriented, and able to coordinate multiple workstreams and stakeholders.
• Proficient in Microsoft Excel, Word, and PowerPoint; SharePoint or Power BI is an advantage.
• Fluent business English written and spoken.
• Proactive, curious, solution-oriented, and able to work independently with guidance.
• Ability to prioritize in a fast-paced environment and deliver on time.
• Build constructive working relationships and represent the company professionally.

Responsibilities

• Support the Manager VNZ with day-to-day coordination and admin tasks.
• Maintain program plans, hotel trackers, action logs, timelines, contact lists, and supporting documentation.
• Coordinate follow-ups with participating hotels, internal departments, and external partners.
• Prepare meeting materials, capture decisions and actions, and follow up on deadlines.
• Support continuous improvement and scale-up of VNZ processes, tools, and materials.
• Regularly report progress, risks, delays, and support needs to the Manager VNZ.

Skills

Organizational skills

Communication in English

Multi-tasking

Education

Enrollment in a higher education program

Tools

Microsoft Excel

Microsoft Word

PowerPoint

SharePoint

Power BI

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,660 hotels in operation and under development in 100+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Be an integral part of the Responsible Business team, supporting the Manager Verified Net Zero (VNZ) in the implementation, monitoring, and continuous improvement of the Verified Net Zero Hotels program.

The Trainee VNZ will help coordinate hotel onboarding and implementation, maintain program information and tools, support data collection and audit readiness, and contribute to training and communications.

The role works closely with hotels, corporate functions, regional teams, and external partners to help embed VNZ requirements consistently in hotel operations and the guest experience.

GENERAL TASKS

• Support the Manager VNZ with the day-to-day coordination and administration of the Verified Net Zero Hotels program.
• Maintain program plans, hotel trackers, action logs, timelines, contact lists, and supporting documentation.
• Coordinate follow-ups with participating and prospective hotels, internal departments, and external partners.
• Prepare meeting materials, capture decisions and actions, and follow up on agreed deadlines.
• Support the continuous improvement and scale-up of VNZ processes, tools, guidance, and hotel support materials.
• Regularly report progress, risks, delays, and support needs to the Manager VNZ.

HOTEL IMPLEMENTATION AND SUPPORT

• Support hotels throughout the VNZ journey, from readiness assessment and onboarding to implementation, verification, launch, and post-launch follow-up.
• Help coordinate the collection of hotel information required for carbon‑footprint calculations and decarbonization plans, including energy and operational data.
• Follow up with hotel representatives and relevant functions on implementation actions related to renewable energy, low‑carbon food, waste reduction and recycling, amenities, laundry, business travel, and team‑member commuting.
• Support implementation of VNZ systems, standards, guest touchpoints, digital content, and hotel collateral in line with approved guidelines.
• Assist hotels in preparing for internal reviews and independent third‑party verification, including document collection and evidence tracking.
• Collect hotel feedback, implementation challenges, good practices, and lessons learned to strengthen future VNZ rollouts.

MONITORING, DATA, AND REPORTING

• Maintain accurate and up‑to‑date VNZ hotel data, implementation status, milestones, verification records, and program documentation.
• Assist with data‑quality checks and follow up on missing or inconsistent information with hotels and relevant stakeholders.
• Prepare regular progress updates, summaries, dashboards, and presentation materials for the Manager VNZ and wider Responsible Business team.
• Support tracking of program costs, supplier information, purchase orders, invoices, and hotel recharges where required.
• Help monitor continued compliance after launch and support the annual review or re‑verification process.

TRAINING, AWARENESS, AND COMMUNICATION

• Support the coordination and delivery of VNZ training for hotel teams, including planning, attendance tracking, materials, and follow‑up.
• Help maintain VNZ guidance, FAQs, templates, SharePoint content, and other program resources.
• Prepare content for internal communication channels and support hotel launch communications in coordination with Brand, Marketing, PR, Sales, and Operations.
• Review VNZ materials for consistency with approved program terminology, brand requirements, and evidence‑based sustainability messaging.
• Support the preparation of case studies, presentations, workshops, webinars, and award submissions related to VNZ hotels.

Duration: 6 months

Qualifications

• You are eligible to sign an internship agreement with an academic institution.
• You are a true Moment Maker, ready to deliver memorable moments every day while living our Cultural Beliefs.
• You have a strong interest in sustainability, climate action, hospitality operations, or program management.
• You are organized, detail‑oriented, and comfortable coordinating multiple workstreams and stakeholders.
• You can work confidently with data and are proficient in Microsoft Excel, Word, and PowerPoint; experience with SharePoint or Power BI is an advantage.
• You communicate clearly and professionally in fluent written and spoken business English.
• You are proactive, curious, solution‑oriented, and comfortable working independently with appropriate guidance.
• You can prioritize work in a fast‑paced environment and deliver responsibilities in a timely and efficient manner.
• You build constructive working relationships and represent the company in a professional and credible way.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the student shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.