People Operations Trainee

Radisson Hotel Group; Madrid; Presencial; EUR 7800 - 11.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Live the Magic of Hospitality

Great Career Growth

Team Spirit

Ambition & Impact

Global & Local Perks

Employee hotel rates

Descripción de la vacante

Radisson Hotel Group is seeking an Human People Operations Trainee in Madrid to support the People & Culture team. The role is hands-on, orderly, and aligned with local regulations, driving onboarding, payroll data, and HR inquiries through a ticket system.

You will maintain HR systems, assist with enrollment processes, and collaborate across the department while handling occasional travel and a strong sense of responsibility.

Formación

• Must be enrolled in a school program for internship eligibility.
• Fluent English and good communication skills.
• Pro-active with a hands-on approach.
• Ability to manage workload and deliver tasks.
• Excellent communication, customer service, and problem-solving skills.
• Attention to detail, accuracy and confidentiality.
• Ability to work collaboratively at all levels within the department.
• Flexible for occasional travel abroad.
• Autonomy and strong sense of responsibility.

Responsabilidades

• Manage internship agreements and onboarding communications.
• Maintain HR systems accuracy and provide admin support.
• Collaborate with colleagues to maximise employee service and team experience.
• Upkeep employee records and files in compliance with legal requirements.
• Register enrollments and data modifications in benefit plans and tools.
• Provide first-level HR guidance via ticket/chat; escalate complex issues.
• Oversee internship-related NIE/TIE renewals and scheduling.
• Prepare monthly payroll information for trainees.
• Perform other HR tasks as assigned.

Conocimientos

Yes I Can spirit

English proficiency

Excellent communication

Pro-active

Workload management

Problem solving

Attention to detail

Autonomy

Collaborative

Willing to travel abroad

Educación

Enrolled in a school program

Descripción del empleo

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The Human People Operations Trainee supports the objectives of the People & Culture Department (Human Resources Department). The function should be supportive, hands-on, methodical, and business focused; creating memorable moments for our employees, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners to deliver quality results. The job incumbent acts as an ambassador for People & Culture, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures, and service concepts according to local requirements and regulations.

• Managing internship agreements and onboarding communications.
• Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
• Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Upkeeping employee records and files in compliance with legal and organizational requirements.
• Registering enrolments, disenrollments and data modifications in different benefit plans and in company tools.
• Providing first-level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
• Overseeing internship-related legal and administrative requirements, such as NIE/TIE renewals and appointment scheduling.
• Preparing and maintaining accurate monthly payroll information for trainees.
• Any other HR task that is assigned by the team.

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

Qualifications

• To be enrolled in a school program to be eligible for the internship
• “Yes I Can!” spirit
• Proficiency in English and good communication skills
• Pro-active with a hands-on approach
• Ability to manage workload ensuring that tasks assigned are delivered
• Excellent communication, customer service, and problem-solving skills
• Attention to detail, accuracy and confidentiality
• Ability to work collaboratively at all levels within the department
• Flexible for occasional travel abroad
• Autonomy and high feeling of responsibility

Additional Information

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.