Corporate Operations Trainee

Radisson Hotel Group; Madrid; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Hotel staff discounts (up to 53% off)

Friends & Family 30% off

Discounts on breakfast, F&B, Spa

Job summary

Radisson Hotel Group invites you to join the Corporate Operations Trainee Program in Madrid. You will support the Corporate Operations team for the EMEA region, gaining hands-on exposure to data, strategy, and cross-functional projects across 1,100+ hotels.

The program emphasizes operational excellence, collaboration with IT, Performance Management, and hotel operations. Start date is end of November 2026, with a 6-month duration, offering real projects and growth opportunities in hospitality.

Qualifications

• Excellent written and spoken English.
• Eligible to sign an internship agreement with an academic institution.
• Proficient in MS Office, especially Excel and PowerPoint.
• Able to handle multiple priorities and tight deadlines.
• Strong communication and teamwork mindset.
• Genuine interest in hospitality and customer experience.

Responsibilities

• Support the Corporate Operations team in day-to-day activities.
• Contribute to data analysis and reporting to drive operational decisions.
• Assist in evaluating software, systems performance and process improvements.
• Collaborate with cross-functional teams and prepare presentations for leadership.

Skills

Excel

English

Tools

MS Office

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,660 hotels in operation and under development in 100+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you looking to kick-start your career in Hotel Operations at the corporate level? Are you passionate about hospitality and excited to gain experience in one of the world’s leading hotel groups? Do you want to work in a fast-paced, international environment that values innovation, ownership, and professional growth?

If the answer is yes – the Corporate Operations Trainee Program at Radisson Hotel Group is your opportunity to grow with us and make every moment matter!

As a Corporate Operations Trainee, you’ll play a key role in supporting our Corporate Operations team for the EMEA region, contributing to strategic initiatives and gaining hands‑on experience in a dynamic hospitality environment.

You’ll work alongside professionals, gaining exposure to cross‑functional teams and building a deep understanding of how we drive operational excellence across more than 1,100 hotels in EMEA & APAC.

What will you learn and experience?

Corporate Insight & Strategy

• Learn how corporate operations support and influence hotel‑level performance across the region
• Understand how operational excellence initiatives are monitored, secured, and implemented
• Gain exposure to key business metrics, processes, and audits used to assess and improve hotel operations

Hands-on Operational Support

• Assist in the day‑to‑day activities of the Corporate Operations team
• Help ensure systems and processes run smoothly, while supporting business continuity and contingency planning
• Participate in the evaluation of software, systems performance, and process improvements

Data, Analysis & Decision Making

• Work on data analysis that drives strategic decisions
• Review operational performance and propose recommendations for improvement
• Learn how operational strategies are developed and rolled out across multiple properties

Collaboration & Cross-Functional Exposure

• Build effective relationships with internal teams and external partners
• Interact with stakeholders across departments including IT, Performance Management, and Hotel Operations
• Contribute to presentations and reports for senior leadership

Why join us?

• Learn from the best in the business
• Work in a diverse, international team
• Be part of real projects that make a difference
• Develop skills that open doors in hospitality and beyond
• Contribute to the operational excellence of a Top employer in Travel & Leisure

Start date: end of November 2026

Duration: 6 months

Qualifications

We’re looking for someone curious, analytical, and eager to learn. Someone who enjoys working with data as much as collaborating with people. Someone who wants to be part of something bigger – helping shape the operational success of an international hotel group.

You’ll fit right in if you:

• Have excellent written and spoken English
• Are eligible to sign an internship agreement with an academic institution
• Are skilled with MS Office, particularly Excel and PowerPoint
• Are comfortable handling multiple priorities and tight deadlines
• Have a problem‑solving mindset and a structured approach to work
• Bring a positive attitude and strong communication skills
• Have a genuine interest in hospitality and customer experience
• (Bonus) Have prior experience in hotel operations

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.