Underwriter Operations Technician – Offline - German Speaking (12 months)

Chubb European Group Ltd.; Madrid; Sur place; EUR 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

WFH option

32 days vacation

Home office allowance

Life and accident insurance

Pension plan

Learning & Development

Résumé du poste

Chubb European Group Ltd. in Madrid, Spain seeks an Underwriter Operations Technician – Offline, German Speaking, on a 12-month fixed-term contract.

You will support end-to-end offline underwriting processes, ensure accurate data handling, and deliver high-quality service across underwriting support activities. Responsibilities include data entry into underwriting systems, preparing policy documents, handling broker inquiries, and assisting with QA, reporting, and tool testing.

Qualifications

• Strong analytical and communication skills.
• Fluent in English and German; additional European languages welcome.
• Some insurance experience and willingness to learn.
• Attention to detail and customer service mindset.

Responsabilités

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other systems accurately and within SLA.
• Prepare policy documentation and underwriting files meeting quality standards.
• Manage broker and internal queries, including credit control support.
• Support QA, reporting, and process improvements.
• Assist with system testing, UAT, and new business tools.
• Collaborate with local teams, brokers, and operations for service excellence.

Connaissances

Analytical skills

Communication skills

English and German fluency

Excel and AI tools

Outils

Excel

AI tools

Description du poste

Underwriter Operations Technician – Offline - German Speaking (12 months)

Madrid, Spain

Job Description

Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities. This is a fixed term 12 months contract

Key Responsibilities:

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Qualifications

• Strong analytical and communication skills.
• Fluent level in English and German. Any other european language (ideally Dutch, Italian, French or Spanish) would be highly appreciated.
• Some insurance experience, with a desire to grow your career in the industry.
• Good attention to detail and a strong customer service mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• A proactive, solution-oriented approach and willingness to learn new systems.
• Good commands using Ms Excel and AI tools.

What we offer in return:

• 12 months of fixed term contract
• 32days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Pension plan
• Comprehensive Learning & Development offer

Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.

Job Info

• Job Identification 37304
• Job Schedule Full time
• Regular or Temporary Temporary
• Business Unit Spain
• Legal Employer Chubb European Group SE Spanish Branch