Traveler Support - Basque/Galician + Spanish, Barcelona

Cross Border Talents; Sant Just Desvern; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Performance bonus up to 1,200€

Job summary

Cross Border Talents in Barcelona is looking for a friendly customer service representative to assist travelers with reservations and administrative questions from a dynamic on-site team.

You will support customers by phone, chat, and email, using Basque or Galician alongside Spanish and English (B1–B2) and view Windows and MS Office as core tools. Applicants should have secondary education and a positive, learner mindset.

Qualifications

• Native or proficient level of Basque (Euskera) or Galician, plus Spanish.
• English level B1–B2.
• Previous customer service experience.
• Knowledge of Windows and Microsoft Office.
• Minimum education: Secondary School.

Responsibilities

• Help travelers with reservations, plus administrative and technical questions.
• Support customers by phone, chat, and email.
• Give friendly, efficient, solution-oriented service so every traveler has a great trip.

Skills

Basque (Euskera) or Galician

Spanish

English (B1–B2)

Customer service

Windows

Microsoft Office

Education

Secondary School

Tools

Windows OS

Microsoft Office

Job description

Cross Border Talents in Barcelona is looking for a friendly customer service representative to assist travelers with reservations and administrative questions from a dynamic on-site team.

You will support customers by phone, chat, and email, using Basque or Galician alongside Spanish and English (B1–B2) and view Windows and MS Office as core tools. Applicants should have secondary education and a positive, learner mindset.