Bilingual Support Agent (Basque or Galician) - Barcelona

Cross Border Talents; el Prat de Llobregat; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Cross Border Talents is seeking an on-site customer service specialist based in Barcelona. You will assist travelers with reservations and handle administrative and technical questions, using Spanish and English along with Basque or Galician as a regional language advantage.

Requirements include native or proficient Basque or Galician, Spanish, and English (B1–B2); prior customer service experience; and skills in Windows and Microsoft Office. Secondary School is the minimum education.

Qualifications

• Native or proficient Basque (Euskera) or Galician, plus Spanish.
• English level B1–B2.
• Previous customer service experience.
• Knowledge of Windows and Microsoft Office.
• Minimum education: Secondary School.

Responsibilities

• Help travelers with reservations, plus administrative and technical questions.
• Support customers by phone, chat, and email.
• Give friendly, efficient, solution-oriented service so every traveler has a great trip.

Skills

Basque

Galician

Spanish

English

Customer service

Education

Secondary School

Tools

Windows

Microsoft Office

Job description

Cross Border Talents is seeking an on-site customer service specialist based in Barcelona. You will assist travelers with reservations and handle administrative and technical questions, using Spanish and English along with Basque or Galician as a regional language advantage.

Requirements include native or proficient Basque or Galician, Spanish, and English (B1–B2); prior customer service experience; and skills in Windows and Microsoft Office. Secondary School is the minimum education.