Multilingual Traveler Support (Basque/Galician) - Barcelona

Cross Border Talents; Sant Adrià de Besòs; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Performance bonus €1,200

Job summary

Cross Border Talents is seeking a customer service advisor based in Barcelona, Spain, on-site. The role requires native or proficient Basque or Galician plus Spanish and English B1–B2, with a background in customer service.

You will greet travelers, handle reservations, and answer administrative and technical questions. You will support customers by phone, chat, and email, delivering friendly, efficient, solution-oriented service.

Qualifications

• Experience in customer service or call center settings.
• Proficient in Windows and Microsoft Office.
• Native or proficient Basque (Euskera) or Galician, plus Spanish; English level B1–B2.

Responsibilities

• Assist travelers with reservations and answer admin/technical queries.
• Provide support via phone, chat, and email.
• Deliver friendly, efficient, solution-oriented service so every traveler has a great trip.

Skills

Customer service

Communication

Education

Secondary education

Tools

Windows OS

MS Office

Job description

Cross Border Talents is seeking a customer service advisor based in Barcelona, Spain, on-site. The role requires native or proficient Basque or Galician plus Spanish and English B1–B2, with a background in customer service.

You will greet travelers, handle reservations, and answer administrative and technical questions. You will support customers by phone, chat, and email, delivering friendly, efficient, solution-oriented service.