Multilingual Travel Support Specialist – Basque or Galician

Cross Border Talents; Barcelona; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Performance bonus (up to 1,200)

Job summary

Cross Border Talents in Barcelona is seeking a multilingual customer service associate to assist travelers from a base in Barcelona. The role requires Basque or Galician proficiency plus Spanish, and English at B1–B2, with knowledge of Windows and MS Office. On-site work with rotating shifts from 9:00 AM to 8:00 PM.

A performance bonus of up to 1,200 is available. Applicants should have secondary education, prior customer service experience, and a positive, learning mindset to ensure memorable

Qualifications

• Native or proficient level of Basque (Euskera) or Galician, plus Spanish.
• English level B1–B2.
• Previous customer service experience.
• Knowledge of Windows and Microsoft Office.
• Minimum education: Secondary School.
• Positive attitude, empathy, a customer-first mindset, and willingness to learn.

Responsibilities

• Help travelers with reservations, plus administrative and technical questions
• Support customers by phone, chat, and email
• Give friendly, efficient, solution-oriented service so every traveler has a great trip

Skills

Basque or Galician language (Native or

Education

Secondary School

Tools

Windows

Microsoft Office

Job description

Cross Border Talents in Barcelona is seeking a multilingual customer service associate to assist travelers from a base in Barcelona. The role requires Basque or Galician proficiency plus Spanish, and English at B1–B2, with knowledge of Windows and MS Office. On-site work with rotating shifts from 9:00 AM to 8:00 PM.

A performance bonus of up to 1,200 is available. Applicants should have secondary education, prior customer service experience, and a positive, learning mindset to ensure memorable