On-site Bilingual Basque or Galician Support — Barcelona

Cross Border Talents; Sant Joan de Vilatorrada; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Cross Border Talents in Barcelona, Spain, seeks a Customer Service Advisor to assist travelers with reservations and respond to administrative and technical questions from an on-site Barcelona base. You'll support customers by phone, chat, and email, delivering friendly, efficient, solution-focused service.

Fluency in Basque or Galician with Spanish, plus English (B1–B2), and prior customer service experience are required; knowledge of Windows and Microsoft Office helps.

Qualifications

• Native or proficient level of Basque (Euskera) or Galician, plus Spanish
• English level B1–B2
• Previous customer service experience
• Knowledge of Windows and Microsoft Office
• Minimum education: Secondary School
• Positive attitude, empathy, a customer-first mindset, and willingness to learn

Responsibilities

• Help travelers with reservations, plus administrative and technical questions
• Support customers by phone, chat, and email
• Give friendly, efficient, solution-oriented service so every traveler has a great trip

Skills

Customer service

Communication

Multitasking

Education

Secondary School

Tools

Windows

Microsoft Office

Job description

Cross Border Talents in Barcelona, Spain, seeks a Customer Service Advisor to assist travelers with reservations and respond to administrative and technical questions from an on-site Barcelona base. You'll support customers by phone, chat, and email, delivering friendly, efficient, solution-focused service.

Fluency in Basque or Galician with Spanish, plus English (B1–B2), and prior customer service experience are required; knowledge of Windows and Microsoft Office helps.