Transportation Quality Manager - Valladolid

Jd.Com; Valladolid; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

JD.Com in Valladolid, Spain, is seeking a Transportation Quality Analyst with 3+ years in logistics to monitor daily KPIs such as on-time delivery and exception rate, identify risks, and drive improvements.

You will analyze root causes, coordinate with suppliers and internal teams, and develop standards and corrective actions to reduce recurrence. Fluency in Chinese and English is required; experience in line-haul or cross-border Europe is preferred.

Formación

• 3+ years of experience in logistics, transportation, supply chain, or related fields.

Responsabilidades

• Transportation Quality Monitoring: Monitor KPIs daily (on-time delivery, on-time handover, exception rate) and identify quality risks.
• Quality Issue Analysis: Analyze transportation quality issues and root causes, identify gaps in processes.
• Quality Improvement Initiatives: Develop improvement plans with relevant teams and suppliers; track results.
• Exception Closure Management: Track issues and ensure effective closure to reduce recurrence.
• Quality Standards Development: Create and promote standardized transportation quality procedures.

Conocimientos

Data analysis

Root cause analysis

Quality improvement

Logistics knowledge

Cross-border logistics

Descripción del empleo

• Transportation Quality Monitoring: Monitor B2B transportation quality KPIs on a daily basis, with a focus on key indicators such as on-time delivery rate, on-time handover rate, and exception rate, and identify potential quality risks and issues.
• Quality Issue Analysis: Conduct data analysis and root cause analysis for transportation quality issues, including late arrivals, missed loading, vehicle-related issues, and pickup delays, and identify the key process gaps affecting transportation quality.
• Quality Improvement Initiatives: Develop improvement plans for key quality issues, coordinate with relevant teams and suppliers to implement corrective actions, and continuously track and evaluate improvement results.
• Exception Closure Management: Establish a tracking and follow-up mechanism for key quality issues, conduct targeted improvement initiatives for recurring and systemic problems, ensure effective issue closure, and reduce the recurrence rate.
• Quality Standards Development: Develop and improve transportation quality standards, exception handling procedures, and quality improvement mechanisms, and promote the standardization and regional implementation of proven improvement solutions.

About You

1、3+ years of experience in logistics, transportation, supply chain, or related fields. Experience in transportation quality improvement is preferred.

2、Strong data analysis and problem-solving skills, with the ability to identify issues through data, conduct root cause analysis, and develop effective improvement measures.

3、Strong quality awareness and continuous improvement mindset, with the ability to drive issues from identification through to effective closure.

4、Experience in line-haul transportation, B2B logistics, or cross-border transportation in Europe is preferred.

5、Fluent in both Chinese and English, with strong communication skills in both languages.