Transportation Quality Manager - Jd.Com

Jd.Com; Oña; Presencial; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

JD.COM Girona is seeking a Transportation Quality Manager to oversee daily quality KPIs across B2B logistics, focusing on on-time delivery, handover, and exceptions. You will analyze data to identify root causes and work with cross-functional teams to implement corrective actions in European line-haul networks.

The role requires 3+ years in logistics or supply chain, strong analytical and problem-solving skills, a continuous improvement mindset, and fluent Chinese and English.

Formación

• 3+ years of experience in logistics, transportation, or supply chain.
• Experience in transportation quality improvement preferred.
• Strong data analysis and problem-solving skills.
• Strong quality awareness and continuous improvement mindset.
• Experience in line-haul, B2B logistics, or cross-border transportation in Europe preferred.
• Fluent in Chinese and English with strong communication skills.

Responsabilidades

• Monitor transportation quality KPIs daily (on-time delivery, on-time handover, exception rate).
• Conduct data analysis and root cause analysis for transportation quality issues.
• Develop improvement plans and coordinate with teams to implement corrective actions.
• Track and evaluate improvement results.
• Establish tracking for issue closure and reduce recurrence.
• Develop and promote transportation quality standards and standardized procedures.

Conocimientos

Data analysis

Problem-solving

Quality mindset

Continuous improvement

Communication (bilingual)

Descripción del empleo

• Transportation Quality Monitoring: Monitor B2B transportation quality KPIs on a daily basis, with a focus on key indicators such as on-time delivery rate, on-time handover rate, and exception rate, and identify potential quality risks and issues.
• Quality Issue Analysis: Conduct data analysis and root cause analysis for transportation quality issues, including late arrivals, missed loading, vehicle-related issues, and pickup delays, and identify the key process gaps affecting transportation quality.
• Quality Improvement Initiatives: Develop improvement plans for key quality issues, coordinate with relevant teams and suppliers to implement corrective actions, and continuously track and evaluate improvement results.
• Exception Closure Management: Establish a tracking and follow-up mechanism for key quality issues, conduct targeted improvement initiatives for recurring and systemic problems, ensure effective issue closure, and reduce the recurrence rate.
• Quality Standards Development: Develop and improve transportation quality standards, exception handling procedures, and quality improvement mechanisms, and promote the standardization and regional implementation of proven improvement solutions.

About You

1、3+ years of experience in logistics, transportation, supply chain, or related fields. Experience in transportation quality improvement is preferred.

2、Strong data analysis and problem-solving skills, with the ability to identify issues through data, conduct root cause analysis, and develop effective improvement measures.

3、Strong quality awareness and continuous improvement mindset, with the ability to drive issues from identification through to effective closure.

4、Experience in line-haul transportation, B2B logistics, or cross-border transportation in Europe is preferred.

5、Fluent in both Chinese and English, with strong communication skills in both languages.

Transportation Quality Manager - JD.COM girona, catalunya, es