Transportation Quality Manager - Lleida

Jd.Com; España; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Jd.Com is seeking a Transportation Quality Monitoring specialist to oversee daily KPI tracking for B2B logistics across Europe. You will identify risks and coordinate with teams and suppliers to implement corrective actions, driving sustained quality improvements.

The role requires strong data analysis, root cause analysis, and a continuous improvement mindset, with bilingual English/Chinese communication skills. Experience in cross-border transport in Europe is preferred.

Formación

• 3+ years of experience in logistics, transportation, supply chain, or related fields.
• Experience in transportation quality improvement is preferred.
• Strong data analysis and problem-solving skills.
• Strong quality awareness and continuous improvement mindset.
• Experience in line-haul transportation, B2B logistics, or cross-border transportation in Europe is preferred.

Responsabilidades

• Transportation Quality Monitoring: Monitor B2B transportation quality KPIs daily (on-time delivery, handover, exception rate) and identify risks.
• Quality Issue Analysis: Analyze data and root causes for transportation quality issues and identify gaps.
• Quality Improvement Initiatives: Develop and track improvement plans, coordinate actions with teams and suppliers.
• Exception Closure Management: Track issues, drive corrective actions, reduce recurrence.
• Quality Standards Development: Develop standards and procedures, promote regional implementation.

Conocimientos

Data analysis

Root cause analysis

Quality improvements

Cross-functional collaboration

Bilingual English/Chinese

Descripción del empleo

• Transportation Quality Monitoring: Monitor B2B transportation quality KPIs on a daily basis, with a focus on key indicators such as on-time delivery rate, on-time handover rate, and exception rate, and identify potential quality risks and issues.
• Quality Issue Analysis: Conduct data analysis and root cause analysis for transportation quality issues, including late arrivals, missed loading, vehicle-related issues, and pickup delays, and identify the key process gaps affecting transportation quality.
• Quality Improvement Initiatives: Develop improvement plans for key quality issues, coordinate with relevant teams and suppliers to implement corrective actions, and continuously track and evaluate improvement results.
• Exception Closure Management: Establish a tracking and follow-up mechanism for key quality issues, conduct targeted improvement initiatives for recurring and systemic problems, ensure effective issue closure, and reduce the recurrence rate.
• Quality Standards Development: Develop and improve transportation quality standards, exception handling procedures, and quality improvement mechanisms, and promote the standardization and regional implementation of proven improvement solutions.

About You

1、3+ years of experience in logistics, transportation, supply chain, or related fields. Experience in transportation quality improvement is preferred.

2、Strong data analysis and problem-solving skills, with the ability to identify issues through data, conduct root cause analysis, and develop effective improvement measures.

3、Strong quality awareness and continuous improvement mindset, with the ability to drive issues from identification through to effective closure.

4、Experience in line-haul transportation, B2B logistics, or cross-border transportation in Europe is preferred.

5、Fluent in both Chinese and English, with strong communication skills in both languages.