Transportation Quality Lead: Data-Driven Improvements

Jd.Com; España; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Jd.Com is seeking a Transportation Quality Monitoring specialist to oversee daily KPI tracking for B2B logistics across Europe. You will identify risks and coordinate with teams and suppliers to implement corrective actions, driving sustained quality improvements.

The role requires strong data analysis, root cause analysis, and a continuous improvement mindset, with bilingual English/Chinese communication skills. Experience in cross-border transport in Europe is preferred.

Formación

• 3+ years of experience in logistics, transportation, supply chain, or related fields.
• Experience in transportation quality improvement is preferred.
• Strong data analysis and problem-solving skills.
• Strong quality awareness and continuous improvement mindset.
• Experience in line-haul transportation, B2B logistics, or cross-border transportation in Europe is preferred.

Responsabilidades

• Transportation Quality Monitoring: Monitor B2B transportation quality KPIs daily (on-time delivery, handover, exception rate) and identify risks.
• Quality Issue Analysis: Analyze data and root causes for transportation quality issues and identify gaps.
• Quality Improvement Initiatives: Develop and track improvement plans, coordinate actions with teams and suppliers.
• Exception Closure Management: Track issues, drive corrective actions, reduce recurrence.
• Quality Standards Development: Develop standards and procedures, promote regional implementation.

Conocimientos

Data analysis

Root cause analysis

Quality improvements

Cross-functional collaboration

Bilingual English/Chinese

Descripción del empleo

Jd.Com is seeking a Transportation Quality Monitoring specialist to oversee daily KPI tracking for B2B logistics across Europe. You will identify risks and coordinate with teams and suppliers to implement corrective actions, driving sustained quality improvements.

The role requires strong data analysis, root cause analysis, and a continuous improvement mindset, with bilingual English/Chinese communication skills. Experience in cross-border transport in Europe is preferred.