Transportation Quality Lead: Drive On-Time Delivery & Standards

JD.COM; Madrid; On-site; EUR 36,000 - 60,000; Full time

Job summary

JD.COM is seeking a logistics professional to monitor transportation quality metrics daily, analyze root causes, and drive improvements across cross-functional teams. The role focuses on on-time delivery, handover, and reducing exceptions to enhance overall supply chain performance.

Ideal candidates will have 3+ years in logistics or related fields, strong data analysis skills, and fluency in Chinese and English to coordinate with regional teams.

Qualifications

• 3+ years of experience in logistics, transportation, supply chain, or related fields.

Responsibilities

• Transportation quality monitoring: track key KPIs daily (on-time delivery, on-time handover, exception rate).
• Quality issue analysis: root-cause analysis for late arrivals, missed loading, vehicle issues, pickup delays.
• Quality improvement initiatives: develop and coordinate corrective actions with teams and suppliers; track results.
• Exception closure management: follow up on issues, drive recurring problem reduction.
• Standards development: create and improve transportation quality standards and procedures.

Skills

Data analysis

Problem solving

Quality mindset

Communication skills

Job description

JD.COM is seeking a logistics professional to monitor transportation quality metrics daily, analyze root causes, and drive improvements across cross-functional teams. The role focuses on on-time delivery, handover, and reducing exceptions to enhance overall supply chain performance.

Ideal candidates will have 3+ years in logistics or related fields, strong data analysis skills, and fluency in Chinese and English to coordinate with regional teams.