Transfer Agent

MTS GLOBE 4 SERVICES SL; Palma; On-site; EUR 18,000 - 24,000; Full time

Job summary

MTS Globe is seeking a Transfer Agent in Palma de Mallorca to support our key client during the season. You will manage and control transfer routes in Mallorca, maintain close relationships with TTOO, and help ensure quality of service.

With at least 2 years in a similar role and an advanced command of English (other languages a plus), you will work with IT systems and our in-house operations tools to optimize transfer planning and incident handling for a seamless traveller experience.

Qualifications

• 2 years of experience in a similar position.
• Advanced level of English, other languages are a plus.
• Able to work properly with IT Systems and adapt quickly to our in-house operational systems.

Responsibilities

• Management and control of transfers in Mallorca.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes.

Skills

English (Advanced)

Transfer Route Management

Incident Handling

Tools

IT Systems

Job description

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through localexpertise, strong partnerships, and advanced technology. Weprovidea full range of destination services - from hotel accommodation and transfers to excursions, guidedtoursand cruise handling.

What do we offer?

At MTS Globe,you’llbe part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Transfer Agent to support one of our key clients in Palma who will work during the seasson.

As a Transfer Agent you will be responsible to manage and control transfer routes in Mallorca, have a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be:

• Management and control of transfers in Mallorca.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes.

Requirements

• 2 years of experience in a similar position.
• Advanced level of English, other languages are a plus.
• Able to work properly with IT Systems and adapt quickly to our in-house operational systems.