Junior Account Manager

MTS Globe; Palma; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Wellness programme

Health insurance rates

Language training and certifications

Job summary

MTS Globe seeks a proactive Junior Account Manager in Palma to join the Commercial team. You will analyse client needs, understand destination services, and upsell our product offerings.

The role requires strong negotiation, communication, and presentation skills, with travel willingness to engage clients across borders. You will work in a multicultural environment, managing accounts, contracts, and opportunities to grow revenue while collaborating with several country teams.

Qualifications

• Prior experience in the tourism sector, ideally in a commercial or product department, or graduate with tourism focus.
• Excellent negotiation, communication, and presentation skills.
• Self-starter, able to work with autonomy and self-management skills within a team.
• Solutions-oriented, looking for innovative solutions to overcome challenges in a fast-paced environment.
• Goal oriented with solid analytical skills and a strong strategic mindset.
• Ability to work in a multinational & continuous changing environment and interact with different nationalities.
• Willing to travel on a regular basis.
• Spanish and English fluent or native speaker, other languages will be an advantage.

Responsibilities

• Analyse and understand destinations and clients, their business model, and requirements.
• Develop understanding of products and services to upsell and cross-sell to clients.
• Customer account management, including negotiation of contracts to maximize profit.
• Educate clients on existing and new product features and functionalities.
• Acquire new clients and assess their business models and risks.
• Conduct market research to create business plans on commercial opportunities.
• Monitor performance reports and act on insights for clients and organization.
• Collaborate with cross-functional teams across multiple countries.
• Be the central point of contact for clients and the organization.

Skills

Negotiation skills

Communication skills

Presentation skills

Self-motivation

Analytical thinking

Strategic mindset

Multinational collaboration

Willingness to travel

Spanish-English fluency

Education

Tourism-focused education

Job description

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through localexpertise, strong partnerships, and advanced technology. Weprovidea full range of destination services - from hotel accommodation and transfers to excursions, guidedtoursand cruise handling

What do we offer?

At MTS Globe,you’llbe part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

We are looking for an Junior Account Manager to join us in our Commercial team, based in Palma. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.

Main responsibilities:

• Analyse and understand our destinations and clients, their business model, and their requirements.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Customer account management, including negotiation of contracts and agreements to maximize profit
• Educate clients on existing and new product features and functionalities and how it can contribute to their business growth
• Acquisition of new clients, making their business model transparent and carrying out risk assessment
• Constant market research and analysis to create business plans on commercial opportunities
• Monitoring performance reports with according interpretation and execution of required actions towards clients and the organization
• Close collaboration with different cross functional teams/departments across multiple countries
• Central point of contact for the clients and organization.
• Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice.
• Benefit from special health insurance rates.
• Advancing your professional growth through language training and technological certifications.
• A fully new equipped kitchen with coffee, tea and fresh fruits helping you live a healthier lifestyle.
• Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
• Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more.
• Join one of our sports communities and practice your favourite sport in great company.
• Get to know colleagues with the same literary interests as you in our book club or join our Board Games Club.
• Enjoy flexible benefits and save on taxes!

Requirements

• Prior experience in the tourism sector, ideally in a commercial or product department, or graduate with tourism focus.
• Excellent negotiation, communication, and presentation skills.
• Self-starter, able to work with autonomy and self-management skills within a team.
• Solutions-oriented, looking for innovative solutions to overcome challenges in a fast-paced environment.
• Goal oriented with solid analytical skills and a strong strategic mindset.
• Ability to work in a multinational & continuous changing environment and interact with different nationalities.
• Willing to travel on a regular basis.
• Spanish and English fluent or native speaker, other languages will be an advantage.