Technology Junior Manager, Operations - Talent & Careers (Temporary)

IE University; Madrid; Presencial; EUR 32.000 - 48.000; Jornada completa

Descripción de la vacante

IE University in Madrid seeks a proactive Technology team member to support the Talent & Careers Operations Technologies. This temporary role focuses on data management, platform support, and user assistance for the Career Portal and related tools.

The ideal candidate has a Bachelor's degree, strong Excel skills, and experience with data-heavy tasks in a fast-paced environment. English communication is essential.

Formación

• Bachelor's degree required or equivalent.
• Experience in operations, data management, or tech roles preferred.
• Strong Excel and data handling capabilities.

Responsabilidades

• Platform support and user assistance for Career Portal and related tools.
• Provide day-to-day support to students, alumni and internal teams.
• Troubleshoot issues and escalate when needed.
• Maintain platform content and ensure data accuracy.
• Perform data cleaning, validation and cross-system checks.
• Manage data uploads/imports/exports (Excel-focused).
• Ensure alignment between Career Portal, CRM and reporting tools.
• Support reporting and analytics; help generate dashboards.
• Assist with data extraction, transformation and prep for analysis.

Conocimientos

Advanced Excel

Attention to detail

Rapid learner

Problem solving

English communication

Educación

Bachelor's Degree

Herramientas

Power BI

SQL

Azure

Microsoft Dynamics CRM

12Twenty

Symplicity

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Talent and Careers - Operations Technology Team is looking for an Technology to join its team!

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a proactive and detail-oriented professional to join the Talent & Careers team on a temporary basis, covering a maternity leave. This role will support the Operations and Technology function, ensuring the smooth execution of key processes related to career services platforms, data management, and user support.

This is a highly data-driven role. The candidate will work extensively with Excel on a daily basis, managing and transforming data across systems. The ideal profile is comfortable handling large datasets, working with digital tools, and collaborating with multiple stakeholders in a fast-paced environment.

Responsibilities

Your role as a Technology Junior Manager will involve:

• Platform Support & User Assistance
• Provide day-to-day support to students, alumni, and internal teams using the Career Portal (12Twenty) and related tools
• Troubleshoot technical issues and elevate when needed
• Assist in maintaining platform content and ensuring data accuracy
• Data Management & Quality ControlPerform data cleaning, validation, and consistency checks across systems
• Manage data uploads, imports, and exports (primarily using Excel)
• Ensure alignment and synchronization between platforms (e.g., Career Portal, CRM, reporting tools)
• Reporting & Analytics Support
• Assist in generating reports and dashboards (e.g., Power BI)
• Support data extraction, transformation, and preparation for analysis
• Help monitor key KPIs and performance indicators
• Project & Process Support
• Support ongoing projects such as platform migrations, integrations, or feature rollouts
• Document processes and contribute to improving operational workflows
• Collaborate with different teams (Employer Relations, Advising, Operations)
• Testing & Continuous Improvement
• Participate in testing new features or system updates
• Identify opportunities to improve processes and user experience
• Provide feedback on system performance and usability

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor's Degree
• Previous experience in operations, data management, or technology-related roles

Skills

• Advanced Excel skills (mandatory): strong proficiency working with large datasets, formulas (e.g., VLOOKUP/XLOOKUP, pivot tables), and data cleaning/structuring. This is a core requirement for the role
• Strong attention to detail and organizational skills
• Ability to learn new systems quickly
• Problem-solving mindset and proactive attitude
• Strong communication skills in English (C1 or above)

Tools (nice to have):

• Power BI or similar reporting tools
• SQL or basic database knowledge
• Azure or cloud-based environments
• CRM systems (e.g., Microsoft Dynamics)
• Career platforms (e.g., 12Twenty, Symplicity)
• Microsoft Office Suite (advanced Excel expected)

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.