Tech Operations Junior Manager: Data & Platform

IE University; Madrid; Presencial; EUR 32.000 - 48.000; Jornada completa

Descripción de la vacante

IE University in Madrid seeks a proactive Technology team member to support the Talent & Careers Operations Technologies. This temporary role focuses on data management, platform support, and user assistance for the Career Portal and related tools.

The ideal candidate has a Bachelor's degree, strong Excel skills, and experience with data-heavy tasks in a fast-paced environment. English communication is essential.

Formación

• Bachelor's degree required or equivalent.
• Experience in operations, data management, or tech roles preferred.
• Strong Excel and data handling capabilities.

Responsabilidades

• Platform support and user assistance for Career Portal and related tools.
• Provide day-to-day support to students, alumni and internal teams.
• Troubleshoot issues and escalate when needed.
• Maintain platform content and ensure data accuracy.
• Perform data cleaning, validation and cross-system checks.
• Manage data uploads/imports/exports (Excel-focused).
• Ensure alignment between Career Portal, CRM and reporting tools.
• Support reporting and analytics; help generate dashboards.
• Assist with data extraction, transformation and prep for analysis.

Conocimientos

Advanced Excel

Attention to detail

Rapid learner

Problem solving

English communication

Educación

Bachelor's Degree

Herramientas

Power BI

SQL

Azure

Microsoft Dynamics CRM

12Twenty

Symplicity

Descripción del empleo

IE University in Madrid seeks a proactive Technology team member to support the Talent & Careers Operations Technologies. This temporary role focuses on data management, platform support, and user assistance for the Career Portal and related tools.

The ideal candidate has a Bachelor's degree, strong Excel skills, and experience with data-heavy tasks in a fast-paced environment. English communication is essential.