Swedish Remote Support Agent - Flexible Hours

Avedo GmbH; Palma; Remote; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Permanent employment

Salary from day 1

Performance bonus

Work from home in Spain

Private health insurance

Team events

Job summary

Avedo GmbH in Palma de Mallorca seeks a Customer Support (m/f/d) Swedish to join our multilingual center. You will handle phone-based technical support, process service requests, and help maintain high customer satisfaction from a flexible remote setup across Spain.

We offer permanent employment (FT/PT) with a day-one salary and a performance bonus, plus private health insurance, team events, and training. Fluency in Swedish and English, plus strong communication, are essential to thrive in our

Qualifications

• Very good knowledge of Swedish and English.
• Good working knowledge of MS Office.
• Strong communication skills and service mentality.
• High degree of self-motivation and willingness to learn.
• Ability to work independently and grasp things quickly.

Responsibilities

• provide support through phone for technical issues and hardware troubleshooting
• complete service requests
• reporting on incidents and service requests
• ensuring customer satisfaction

Skills

Swedish language

English language

Strong communication skills

Self-motivation

Independent work

Tools

MS Office

Job description

Avedo GmbH in Palma de Mallorca seeks a Customer Support (m/f/d) Swedish to join our multilingual center. You will handle phone-based technical support, process service requests, and help maintain high customer satisfaction from a flexible remote setup across Spain.

We offer permanent employment (FT/PT) with a day-one salary and a performance bonus, plus private health insurance, team events, and training. Fluency in Swedish and English, plus strong communication, are essential to thrive in our