Call Center Agent (m/f/d) Swedish

Avedo GmbH; Palma; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Permanent employment

Salary from day 1

Performance bonus

Work from home in Spain

Private health insurance

Team events

Job summary

Avedo GmbH in Palma de Mallorca seeks a Customer Support (m/f/d) Swedish to join our multilingual center. You will handle phone-based technical support, process service requests, and help maintain high customer satisfaction from a flexible remote setup across Spain.

We offer permanent employment (FT/PT) with a day-one salary and a performance bonus, plus private health insurance, team events, and training. Fluency in Swedish and English, plus strong communication, are essential to thrive in our

Qualifications

• Very good knowledge of Swedish and English.
• Good working knowledge of MS Office.
• Strong communication skills and service mentality.
• High degree of self-motivation and willingness to learn.
• Ability to work independently and grasp things quickly.

Responsibilities

• provide support through phone for technical issues and hardware troubleshooting
• complete service requests
• reporting on incidents and service requests
• ensuring customer satisfaction

Skills

Swedish language

English language

Strong communication skills

Self-motivation

Independent work

Tools

MS Office

Job description

Speaking Swedish isn´t a big deal for you? We are currently looking for a Customer Support (m/f/d) Swedishfor our center in Palma de Mallorca.

Your Benefits

• permanent employment in full time or part time

• fixed, season-independent salary from day 1, plus performance-related bonus

• opening hours from Monday - Sunday: 6 am - 10 pm

• Work from home from anywhere in Spain! (Canary Islands excluded)

• uncomplicated entry into the job through professional and remunerated induction and training

• free private supplementary health insurance

• bigcompany parties and individual team events

Your Tasks

• provide support through phone for technical issues and hardware troubleshooting

• complete service requests

• reporting on incidents and service requests

• ensuring customer satisfaction

Have we awakened your interest? Then we should definitely get to know each other.

Your Profile

• very good knowledge of Swedish and English

• good working knowledge of MS Office

• strong communication skills and service mentality

• high degree of self-motivation and willingness to learn

• ability to work independently and grasp things quickly

About us

Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 40 call centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!

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