Campus Life & Student Experience Lead

IE University; Madrid; Presencial; EUR 42.000 - 54.000; Jornada completa

Descripción de la vacante

IE University in Madrid invites applications for the IE Campus Life Coordinator to strengthen student experiences on campus. You will oversee campus life operations, support clubs, and partner with diverse teams to deliver engaging programs across IE Tower.

The role requires strong English and Spanish, superior organization, and the ability to manage multiple projects with attention to detail. You will contribute to student success through data-driven insights and proactive service.”

Formación

• Excellent English and Spanish required.
• Strong analytical and reporting skills.
• Customer service excellence and relationship-building.
• Highly organized with project coordination focus.
• Occasional weekend work may be required.

Responsabilidades

• Manage Undergraduate Professional Clubs and Tech & Innovation Clubs; meet weekly with boards to review workshops and programs.
• Plan and coordinate club initiatives to boost student integration, prestige and learning outside class.
• Collaborate with Campus Life team to improve the Student Journey and engagement touchpoints.
• Provide outstanding customer service to students and internal teams.
• Liaise with contractors and external stakeholders for service delivery.
• Design and facilitate student club focus groups and feedback sessions.
• Coordinate international trips for Debate Club delegations and events abroad.
• Maintain knowledge of Campus Life policies and procedures.
• Support flagship events like IE Model United Nations and TechIE Conference.

Conocimientos

Bilingual EN/ES

Analytical mindset

Customer service

Organizational skills

Multi-project mgmt

Team collaboration

Cross-cultural experience

Presentation skills

Excel

CRM/Data viz

Herramientas

Excel

CRM systems

Dynamics

Data visualization tools

Descripción del empleo

IE University in Madrid invites applications for the IE Campus Life Coordinator to strengthen student experiences on campus. You will oversee campus life operations, support clubs, and partner with diverse teams to deliver engaging programs across IE Tower.

The role requires strong English and Spanish, superior organization, and the ability to manage multiple projects with attention to detail. You will contribute to student success through data-driven insights and proactive service.”