Strategic Account Manager - Renewals & Growth

OpenText; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped earnings potential

Descripción de la vacante

OpenText in Madrid is seeking a Customer Manager to own a portfolio of strategic accounts, driving renewals, retention, and revenue growth through upsell and cross-sell opportunities.

You will serve as the primary post-sales contact, building trusted relationships from manager to executive level while partnering with Sales, Services, Support, Legal, and Finance to maximize value from OpenText solutions.

Formación

• Experience in customer-facing Sales, Customer Success, or Software Sales roles.
• Proven ability to build, retain, and grow strategic customer relationships.
• Track record of driving renewals, upsells, and revenue growth.
• Strong negotiation, communication, and presentation skills.
• Ability to influence stakeholders from managers to C-level executives.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Fluent in English and French, with a collaborative and professional approach.

Responsabilidades

• Own strategic customer accounts with recurring revenue responsibility.
• Partner with cross-functional teams across Sales, Support, and Services.
• Build executive-level relationships from managers to C-suite leaders.
• Drive renewals, upsells, and expansion opportunities.
• Work independently with significant customer-facing ownership.

Conocimientos

Strategic account management

Renewals & upsells

Negotiation

Executive communication

Stakeholder influence

Multi-priority management

Customer-facing sales/CS

Fluent English & French

Descripción del empleo

OpenText in Madrid is seeking a Customer Manager to own a portfolio of strategic accounts, driving renewals, retention, and revenue growth through upsell and cross-sell opportunities.

You will serve as the primary post-sales contact, building trusted relationships from manager to executive level while partnering with Sales, Services, Support, Legal, and Finance to maximize value from OpenText solutions.