Spanish-speaking Car Sharing Support Specialist — Greece Relocation

Mercier Consultancy MD; Alicante; Sur place; EUR 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Relocation Package

Fully Paid Training

Monthly Performance Bonus

Résumé du poste

Mercier Consultancy Group in Greece is seeking a Spanish Speaking Customer Expert for Car Sharing to deliver premium support to users, handle reservations, and troubleshoot the mobile app.

You will work across international teams to ensure high satisfaction, support real-time inquiries, and contribute to a fast-paced travel and mobility environment. Native Spanish and fluent English, EU passport required; relocation offered.

Qualifications

• Native or fluent Spanish (spoken and written).
• Advanced proficiency in English.
• Valid EU passport (mandatory).
• Strong customer-centric mindset with a passion for travel industry.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Previous experience in customer service or travel-related roles is a plus.

Responsabilités

• Deliver premium support to customers within travel and mobility via multiple channels.
• Manage car-sharing reservations and assist with real-time inquiries on fleet availability and booking changes.
• Troubleshoot technical issues related to the car-sharing app for a smooth travel experience.
• Maintain high satisfaction levels with personalized solutions for travelers.
• Collaborate with international teams to optimize service delivery and brand reputation.
• Ensure interactions reflect the company’s commitment to efficiency, safety, and innovation in urban travel.

Connaissances

Spanish

English

EU passport

Customer service

Problem solving

Description du poste

Mercier Consultancy Group in Greece is seeking a Spanish Speaking Customer Expert for Car Sharing to deliver premium support to users, handle reservations, and troubleshoot the mobile app.

You will work across international teams to ensure high satisfaction, support real-time inquiries, and contribute to a fast-paced travel and mobility environment. Native Spanish and fluent English, EU passport required; relocation offered.