Spanish Speaking Customer Expert for Car Sharing - Work Remote In Greece

Mercier Consultancy MD; Málaga; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training provided

Performance bonus

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Customer Expert for Car Sharing in Greece. You will deliver premium support to users, manage reservations, and troubleshoot the car-sharing app to ensure a seamless travel experience.

Fluency in Spanish and English is required, along with a valid EU passport. The role offers a fully paid relocation package to Greece, comprehensive benefits, and a monthly performance bonus in a fast-paced global mobility environment.

Qualifications

• Native or fluent Spanish (spoken and written).
• Advanced English proficiency.
• Valid EU passport (mandatory).
• Previous experience in customer service or travel-related roles is advantageous.

Responsibilities

• Deliver premium support to customers within travel and mobility via multiple channels.
• Manage car-sharing reservations and assist users with real-time inquiries and booking changes.
• Troubleshoot mobile app issues to ensure a seamless travel experience.
• Maintain high satisfaction by offering personalized solutions for travelers.
• Collaborate with international teams to optimize service delivery and brand reputation.
• Ensure all interactions reflect efficiency, safety, and innovation in urban travel.

Skills

Spanish (native/fluent)

English (advanced)

Customer focus

Problem solving

Fast-paced environment

Job description

Spanish Speaking Customer Expert for Car Sharing

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating international career transitions, ensuring that our candidates find the perfect alignment for their professional growth within the competitive landscape of jobs in Greece.

Job Overview

We are currently looking for a talented professional to join a leading global mobility brand as a Spanish Speaking Customer Expert for Car Sharing position in Greece. In this dynamic role, you will redefine the travel experience by providing exceptional support to users navigating modern car-sharing solutions across the globe.

Key Responsibilities

• Deliver premium support to customers within the travel and mobility sector through various communication channels
• Manage car-sharing reservations and assist users with real-time inquiries regarding fleet availability and booking modifications
• Troubleshoot technical issues related to the car-sharing mobile application to ensure a seamless travel experience
• Maintain high satisfaction levels by offering personalized solutions tailored to the traveler's specific needs
• Collaborate with international teams to optimize service delivery and brand reputation in the travel industry
• Ensure all interactions reflect the company's commitment to efficiency, safety, and innovation in urban travel

Requirements

• Native or fluent Spanish (spoken and written)
• Advanced proficiency in English
• Valid EU passport (mandatory)
• Strong customer-centric mindset with a passion for the travel industry
• Excellent problem-solving skills and ability to work in a fast-paced environment
• Previous experience in customer service or travel-related roles is considered a significant advantage

Benefits

What We Offer

• Competitive Monthly Salary with 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Training to ensure you excel in your role
• Health Insurance and comprehensive benefits package
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to take one of our top Spanish-speaking jobs
• Monthly Performance Bonus linked to your individual success
• Career development opportunities within a leading global organization

Life in Greece

Embarking on a career journey in Greece offers an unparalleled quality of life, characterized by a perfect Mediterranean climate and a rich, vibrant culture. When you secure a Spanish Speaking Customer Expert for Car Sharing position in Greece, you are choosing to live in a country where ancient history meets a modern, fast-paced European lifestyle, making it one of the most desirable destinations for international professionals.

Our full relocation package ensures a stress-free transition as you settle into your new home in Greece. Enjoy world-renowned gastronomy, explore breathtaking islands, and join a diverse community of expatriates who have already discovered why jobs in Greece are the highlight of any career path. Greece offers an inspiring environment that perfectly balances professional ambition with personal well-being.