Spanish Transport Support Specialist (Remote) — Greece

Mercier Consultancy MD; España; Remote; EUR 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

13th & 14th salaries

Paid training

Health insurance

Relocation package to Greece

Performance bonus

Zusammenfassung

Mercier Consultancy Group is seeking Spanish-speaking Transportation Customer Experts to support passengers and logistics partners in Greece. You will handle bookings, inquiries, and disruptions while maintaining high service standards.

A remote-friendly role with relocation support and ongoing training offers a dynamic work environment. Requirements include native Spanish, English proficiency, and a valid Greece work permit.

Qualifikationen

• Native or fluent Spanish (spoken and written) required.
• Proficiency in English to interact with a global team.
• EU passport or valid Greece work permit required.
• Experience in customer service within transportation or travel is desirable.

Aufgaben

• Provide high-quality support to clients via phone, email, and chat.
• Resolve booking, scheduling, and logistical inquiries in transportation.
• Adhere to transportation safety protocols and service guidelines.
• Troubleshoot travel disruptions with empathy and problem-solving.
• Collaborate with international teams to improve communication flows.
• Document all interactions in the CRM for a complete history.
• Uphold premium brand standards in communication and etiquette.

Kenntnisse

Spanish fluency

English proficiency

Customer service

CRM usage

Remote work mindset

Tools

CRM systems

Jobbeschreibung

Mercier Consultancy Group is seeking Spanish-speaking Transportation Customer Experts to support passengers and logistics partners in Greece. You will handle bookings, inquiries, and disruptions while maintaining high service standards.

A remote-friendly role with relocation support and ongoing training offers a dynamic work environment. Requirements include native Spanish, English proficiency, and a valid Greece work permit.