Spanish/English Tech Support & Customer Service Advisor

TP; Cataluña; Presencial; EUR 16.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral program

Excellent work environment and team活动

Descripción de la vacante

TP is seeking a Customer Service and Technical Support Advisor fluent in Spanish with English proficiency to join our team. The role covers presales and aftersales support, including in-store and e-commerce environments, with basic technical troubleshooting and backoffice tasks.

We value empathy, customer focus and problem solving, along with strong learning ability. The position offers a 38.5 hour week on a rotating shift, for a four-month contract, with a gross salary of €18,470 per year and a

Formación

• C2 level of Spanish and B2 to C1 level of English.
• Listening and understanding capacity.

Responsabilidades

• Provide 360º support across presales, aftersales and backoffice tasks.
• Support physical stores and e-commerce channels.
• Provide basic technical troubleshooting.

Conocimientos

Empathy

Customer focus

Problem solving

Technical learning

Integrity and trust

Conflict management

Descripción del empleo

TP is seeking a Customer Service and Technical Support Advisor fluent in Spanish with English proficiency to join our team. The role covers presales and aftersales support, including in-store and e-commerce environments, with basic technical troubleshooting and backoffice tasks.

We value empathy, customer focus and problem solving, along with strong learning ability. The position offers a 38.5 hour week on a rotating shift, for a four-month contract, with a gross salary of €18,470 per year and a